
Ramsey Subaru
Ramsey, NJ
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3,947 Reviews of Ramsey Subaru
Quick and Easy This is now my 5th Subaru! I have gone to 2 other dealerships for my first 2 Subaru's but Ramsey is by far the best. I told him the different option This is now my 5th Subaru! I have gone to 2 other dealerships for my first 2 Subaru's but Ramsey is by far the best. I told him the different options I was looking into and quickly he gave the numbers for all situations. When I went to pick up my Subaru they were quick and efficient. I'll be back in 3 years for my next lease at Ramsey Subaru! More
Highly efficient and courteous service. Great customer service is so rare these days that it warrants recognition. The staff at Ramsey Subaru went "above and beyond" to make sure my experie Great customer service is so rare these days that it warrants recognition. The staff at Ramsey Subaru went "above and beyond" to make sure my experience was a pleasant one. While performing an Express Oil change (within 30 minutes), they identified a problem with my front axel. They provided me with a loaner car in case they needed to order parts but were able to resolve the issue within hours. The service was covered under my warranty. The facility is clean and the environment is pleasant if you need to wait for service to be performed. The service manager, Gordon, and all of the employees were incredible polite and efficient. They even washed my car! More
Like a hot knife through butter...a job well done! We're new to the "Subaru family" so important to have a good experience with service right out of the box. Net Net: A smooth well-oiled operation! Tho We're new to the "Subaru family" so important to have a good experience with service right out of the box. Net Net: A smooth well-oiled operation! Though an "off day" during the holidays, so quieter, the wait was minimal. I needed a loaner, but hadn't reserved in advance. No problem, as the service center accommodated me. Loaner was a new car and gave me the opportunity to "test drive" another model different from the car we purchased. As for the service job - its was completed on time and perfect! More
Service The customer service quality was friendly and timely. However, there was a surprise interns of the maintenance contract coverage. The two year contrac The customer service quality was friendly and timely. However, there was a surprise interns of the maintenance contract coverage. The two year contract was supposed too be covering this service, later was communicated that it expired. More
Excellent service Brought car in for 60,000 mile service and key stopped working. Fixed both in a timely manner. Was very pleased with Subaru Service Department and Go Brought car in for 60,000 mile service and key stopped working. Fixed both in a timely manner. Was very pleased with Subaru Service Department and Gordon.. More
Excellent Sales - New Car Purchase Bought a new Forester at Ramsey Subaru. Alex Petrushin was great to deal with. Was professional, direct and to the point, and came up with a fair pr Bought a new Forester at Ramsey Subaru. Alex Petrushin was great to deal with. Was professional, direct and to the point, and came up with a fair price without the usual time-wasting nonsense experienced at dealerships. If you're going to buy a Subaru - make sure to ask for Alex. This dealer recommendation only reflects our experience with Alex Petrushin. More
Honest, efficient, and very friendly Bought a new Legacy. They were wonderful, from getting exactly what I wanted to providing the last minute details to make the car perfect. They were Bought a new Legacy. They were wonderful, from getting exactly what I wanted to providing the last minute details to make the car perfect. They were very responsive to all off my needs and would highly recommend. More
Awesome service My service appointment couldn't have been a better experience. Ramsey Express Subaru service has an easy pull in bay, painless check in and a comfor My service appointment couldn't have been a better experience. Ramsey Express Subaru service has an easy pull in bay, painless check in and a comfortable waiting area. Service Techs and advisers were thorough and fair. No pressure to have work done that wasn't necessary. They even worked out car into their schedule when we didn't have an appointment but had a mechanical issue, going as far as supplying us with a loaner car on short notice. Five stars all around. More
Service was prompt, and accurate. The price was fair and the service representative was very courteous. A part was needed and it arrived the next day. I w was prompt, and accurate. The price was fair and the service representative was very courteous. A part was needed and it arrived the next day. I was called by the Service representative who made an appointment for me to come in at the next available appointment convenient to me. More
Great dealership and salesman (Kurt) Ramsey Subaru was amazing . The dealership was professional , kind, and extremely helpful. I went to five different dealerships and Ramsey gave me the Ramsey Subaru was amazing . The dealership was professional , kind, and extremely helpful. I went to five different dealerships and Ramsey gave me the best service and price . Kurt was my salesman , he was funny, professional , and polite . I didn't feel pressured to buy, but completely comfortable making the transaction . I'd highly recommend This dealership and Kurt. More