
Ramsey Subaru
Ramsey, NJ
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3,948 Reviews of Ramsey Subaru
Brought my car in for a recall. Dropped my car off in a hurry in the morning where ii was promised that i would be able to pick up the loner car and be on my way in no more than 15 minutes. After nearly a hurry in the morning where ii was promised that i would be able to pick up the loner car and be on my way in no more than 15 minutes. After nearly a half hour i complained and this 5ft husky dude (employee od Ramsey Subaru) got within inches of my face ant threatened me, like we were in a street fight. Got the loner car and drove off. After driving off i realize the car was filthy. The radio touch screen looked as though the person before me was eating and smeared the screen up. Checked the back seat and it was worse. There was food all over it like a baby was back there. Under the drives front seat there was half eaten food. It was really gross. Brought the car back an the workers could care less. The service manager Chris apologized but it was a lousy experience. Would i use them again? I don’t know the Subaru dealer on kinderkamack road in Westwood would probably be a wise choice. They are nice family people who treat people better. Just my opinion. Hope this helps. More
I’d like to thank the Ramsey staff for a pleasant experience. More so Alex P who helped me from initial inquiry to the final details. I would highly recommend this establishment and commend Alex P in experience. More so Alex P who helped me from initial inquiry to the final details. I would highly recommend this establishment and commend Alex P in particular for his high standard of work , attention to detail and responsiveness. More
Excellent service advisor, very responsive, excellent facility. Answers all questions, provided detailed information about vehicle maintenance, repairs and operation. facility. Answers all questions, provided detailed information about vehicle maintenance, repairs and operation. More
the people at subaru ramsey gets things done they are the best dealership ive been too thus far i went there wanting a 2021 wrx and they were able to get me in a new car ive always wanted the same day! best dealership ive been too thus far i went there wanting a 2021 wrx and they were able to get me in a new car ive always wanted the same day! More
Great service, knowledgeable staff, excellent experience overall. I would recommend Ramsey Subaru. The service area and the waiting lounge are great, better than other service locations I have used. overall. I would recommend Ramsey Subaru. The service area and the waiting lounge are great, better than other service locations I have used. More
Another Great Experience with Ramsey Subaru! I want to personally thank Clayton, Alex, and Cory in the sales/finance department. You all helped me drive off with my 2021 Forester Sport. Clayton thank you personally thank Clayton, Alex, and Cory in the sales/finance department. You all helped me drive off with my 2021 Forester Sport. Clayton thank you again for giving me a great deal on my trade in crosstrek and on the new forester. Alex thanks for always being available, answering all of my questions time after time, and for closing the deal, Cory Thanks for working the numbers and warranties with me so we can reach a comfortable monthly payment. You guys are sincere, respond quickly, have great advice, and go out of your way from when i first reached out via the internet to when i left the dealer with my new car. No other Subaru dealer had my car available but with you i was able to lock in my forester sport as it was in transit. I also want to thank Jon and Esma from service for helping me keep up with all of the maintenance i performed on my 19 Crosstrek that i traded in. You were both always kind, very helpful, and were honest with what services i needed and more importantly did not need at the present time. I can't say enough about Ramsey Subaru's customer service! Thank you! More
Everyone is so kind and helpful! Everything was communicated clearly and service was exceptional. Work was completed quickly and the loaner car was top rate. Highly recommend! communicated clearly and service was exceptional. Work was completed quickly and the loaner car was top rate. Highly recommend! More
Great diagnostic, on time service, and no diagnostic cost if work done. Friendly staff and clean waiting room area. Place for kids to play as well! if work done. Friendly staff and clean waiting room area. Place for kids to play as well! More