
Ramsey Subaru
Ramsey, NJ
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3,946 Reviews of Ramsey Subaru
EXCELLENT EXPERIENCE Was quoted a good price online for a Legacy. Alex was professional and honest. Made car buying experience a breeze. I would definitely recommend R Was quoted a good price online for a Legacy. Alex was professional and honest. Made car buying experience a breeze. I would definitely recommend Ramsey Subaru for your next vehicle purchase. More
Great car, Great deal Such a great experience here. I had already test driven the outback and knew that was what I wanted. I had to wait a little to discuss numbers but tha Such a great experience here. I had already test driven the outback and knew that was what I wanted. I had to wait a little to discuss numbers but that’s expected. Alex was awesome and apologetic for making me wait(including the next two times I came in). We worked out a deal that we both fell comfortable with. I won’t be going to anyone else other than Alex from now on. More
Fantastic Service Went to Ramsey Subaru to purchase a 2018 WRX. Dino made the entire experience a breeze, from negotiating price to arranging pick up. We were able to w Went to Ramsey Subaru to purchase a 2018 WRX. Dino made the entire experience a breeze, from negotiating price to arranging pick up. We were able to walk out the same day with everything finalized and picked it up a few days later. Will definitely be going back for service! More
Made the Buying Process Easy Alex coordinated everything for me over the phone & email and once set I only had to go in twice. Once to finalize deal and sign paperwork and the se Alex coordinated everything for me over the phone & email and once set I only had to go in twice. Once to finalize deal and sign paperwork and the second time to pick up the car. If I was buying a car in stock, it would have been only once, but we wanted a lot of options so car had to be ordered. The people at this dealership were all polite, efficient and helpful! More
Outstanding service. Well done on all fronts. Quick and easy purchase with a friendly atmosphere. I would recommend Ramsey Subaru to anyone who is looking to purchase a ve Well done on all fronts. Quick and easy purchase with a friendly atmosphere. I would recommend Ramsey Subaru to anyone who is looking to purchase a vehicle. More
Apparantly did not listen to issue explanation Dropped off Outback at 7:35am .. discussed whining noise, relative to RPMs - stated I thought it was in the rear of the car - however I was not certai Dropped off Outback at 7:35am .. discussed whining noise, relative to RPMs - stated I thought it was in the rear of the car - however I was not certain. SVC asked what time I needed the car - I stated 3pm to 4pm. At 11:30am I called Service - Outback was still not in for service. At 2:50pm SVC called and said they found the 'rattling' - the heat shield. I stated that would not be the issue I described - as heat shields would rattle - and not be RPM associated ... and smooth roads/constant throttle would not rattle. The noise was a definite whining, based on RPMs and as I told SVC - very evident at speeds over 30 to 40 MPH. I called back at 4pm ... SVC is busy. Now 5:10pm - I have no information and am well past my requested pickup time. Do appointments scheduled about a week in advance mean anything? For service issues that have a degree of unknown - why would you wait until late in the day to start work? Poor planning on SVC. More
My second Forester from Ramsey I purchased my first Forester from Ramsey five years ago. I returned for a new car yesterday. They had the car I wanted in stock and wasted no time I purchased my first Forester from Ramsey five years ago. I returned for a new car yesterday. They had the car I wanted in stock and wasted no time in showing me the car and giving me a test drive. I returned the next day and Ramsey Subaru had it ready for me. By the way, Ramsey Subaru had the best price, too. More
Exceptional Sales Experience I have purchased 11 cars over many years. My purchase at Ramsey Subaru was the best ever. My purchase process was expedient and friendly from the gree I have purchased 11 cars over many years. My purchase at Ramsey Subaru was the best ever. My purchase process was expedient and friendly from the greeting to the closing. The pricing was rock bottom and no other dealer in the NY/NJ region came close on the same model/year/package. Alex Petrushin, the inventory manager, provided for every detail in making this sale simple and my customer experience unparalleled. He engaged a product specialist on his staff to provide a thorough, unhurried introduction and demonstration of every new feature on this highly technical vehicle, to ensure my safety, comfort and convenience in using the car. This included setting up a personalized connection of mobile phone with contacts into the Starlink audio system for handsfree use. The car was nicely prepped by the Detail Team, with every detail attended to, prior to my acquisition. I look forward to being a return customer at Ramsey Subaru. More
First Time Buying Experience This was my first time buying a car, and I truly appreciated the patience and communication with my Sales Agent, Alex. Also, upon delivery, Jeff, who This was my first time buying a car, and I truly appreciated the patience and communication with my Sales Agent, Alex. Also, upon delivery, Jeff, who explained all of the features was extremely patient as well. All in all a great experience and happy with my new car! More
A smooth, seamless sell/buy experience Once again, thank you for facilitating this seamless transaction involving significant dollars and dealing with it successfully from a long distance Once again, thank you for facilitating this seamless transaction involving significant dollars and dealing with it successfully from a long distance. Please also extend my thanks to both Shane and Chris for their assistance on Tuesday in helping me get out the door asap with the tow truck driver waiting to pick up my dead Acura nearby.... good people all around! We were barely one step ahead of that massive storm front that was coming into No. Jersey and just made it onto LI before it hit. That was extra pressure on top of driving the new car through rush-hour traffic on expressways and parkways. So, to answer your question: YES - I'm totally satisfied with "Ollie" The Outback as we met out first challenges on the road together. Yesterday we became further acquainted as I sat inside in the rain in the driveway reading through the Quick Reference Guide discovering how loaded the vehicle really is. Wow, I've got a lot to learn! It sure is a lot of car for the money I paid and I'm struck by its beefy size, inside and out. I'm looking forward to a long and satisfying relationship with your product. Thanks again to you and your associates for exceeding expectations! /// JOHN E. More