
Ramsey Subaru
Ramsey, NJ
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3,946 Reviews of Ramsey Subaru
Top notch service Esma is always friendly professional and always helpful. Great service center and awesome waiting room with plenty of coffee and snacks. Nice place h Esma is always friendly professional and always helpful. Great service center and awesome waiting room with plenty of coffee and snacks. Nice place highly recommended More
Oil Change Thank you my express oil change was great. Pointed out issues which an appointment has been set up for. Corrected as the appointment date was incorr Thank you my express oil change was great. Pointed out issues which an appointment has been set up for. Corrected as the appointment date was incorrect. More
Usually love this place Have recommended Ramsey Subaru to everyone I know who has one. Usually my experiences have been great. Last visit was not great. I got to the service Have recommended Ramsey Subaru to everyone I know who has one. Usually my experiences have been great. Last visit was not great. I got to the service center and paid for all services. I was told my car would be right out. I standed by the door for 10 minutes. The girl in front said that was car was blocked and would be right out. I waited an additional 15-20 minutes. The same girl (who was the only saving grace) saw I was still there and asked a gentleman who worked there, where my car was. He said he parked it in front of the building. Car was just sitting out front running. I paid $500+ for the services and deserved for someone to AT LEAST tell me exactly where my car was. Need better attention to customers waiting for a car, especially if they paid already. Felt forgotten about and invisible. More
Excellent! Esma Batca, Service Advisor made my appointment fast and easy! Cheerful and professional! The service is excellent, fast and easy! Wouldn't take my S Esma Batca, Service Advisor made my appointment fast and easy! Cheerful and professional! The service is excellent, fast and easy! Wouldn't take my Subaru anywhere else! Thank you More
So glad I came here! After the nightmare of trying to deal with the service department at Bill Kolb Jr Subaru, where I bought my car, this time I went to Ramsey. They were After the nightmare of trying to deal with the service department at Bill Kolb Jr Subaru, where I bought my car, this time I went to Ramsey. They were courteous, honest, friendly, helpful…everything Bill Kolb is not! I will ALWAYS go to Ramsey Subaru from now on for service and that’s where I’ll buy my next Subaru. Bill Kolb Jr. Savory really stinks. Subaru of America should do something about how bad they are. More
Car shopping I had to go car shopping because my 8 year old, 235K miles Outback told me it had had enough! I went online and did most of my shopping - and then I I had to go car shopping because my 8 year old, 235K miles Outback told me it had had enough! I went online and did most of my shopping - and then I got a call from Dino. Dino was the reason I walked in - he gave me the confidence that someone was actually going to take time with me. When I got there Dino assured me he was going to help me with what I needed in a car. He walked through and asked me questions - I was stressed because my car had died on me - so he really took the time to make sure I was getting what I needed and not trying to sell me a car I didn't want. Dino took care of things like a professional - I was happy from the moment we started the process - he basically walked me through and made sure I was comfortable with everything! I now have an amazing Crosstrek that I am super happy driving! Shane in Finance was very helpful with the not fun part - he worked with me and took care of the process and made it as easy as possible. Chris Fuchs was very detailed with educating me on the Crosstrek and the many new (to me) features it had - he also assured me that I could stop in and ask questions (or call him) at any time. The entire team was great and made a very stressful few days for me become a very pleasant experience! More
Did not receive service My only complaint why I left 4 not 5 stars is when people say "no" to a service plan offered by the financing representative 3x in a row that should b My only complaint why I left 4 not 5 stars is when people say "no" to a service plan offered by the financing representative 3x in a row that should be acknowledged accepted and we move on. The financing rep continued to press. I was disappointed and frustrated by this. All others I worked with i Mauricio and Clay were excellent. More
Oil Change I came for oil change, Esma Bakta took care of it. She was courteous, friendly and professional. Keep it up. I have no problem recommending Ramsey Su I came for oil change, Esma Bakta took care of it. She was courteous, friendly and professional. Keep it up. I have no problem recommending Ramsey Subaru to any friends or relatives. More
Engine light Told me what was wrong and a few other things. Came in under estimate and on time very satisfied. Esma was great told me a time and it was spot on. Fo Told me what was wrong and a few other things. Came in under estimate and on time very satisfied. Esma was great told me a time and it was spot on. Followed up with a call to make sure I was happy. More
Service and Esma They are great Esma is always a pleasure to deal with. She is efficient, friendly, and follows up on everything. Always happy with her customer servic They are great Esma is always a pleasure to deal with. She is efficient, friendly, and follows up on everything. Always happy with her customer service. More