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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,528 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,528 reviews

May 22, 2020

Great experience with Ramsey once again. The sales and finance associates we worked with made everything fast, easy, and seamless. We are committed to Ramsey for our More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Dejah Hassler
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Thank you Rose for the very kind words regarding your experience here with our Sales team. We truly appreciate your business. Tim Jennings General Sales Manager Ramsey Auto Center

May 22, 2020

The sales person told me the noise I was hearing was just road noise that outbacks were known for. It was a bad bearing like I said and was repaired by another Subaru dealer. So much for certified preowned. More

by eglaze
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Jeff Rauen
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Eglaze, I'm sorry for any miss communication on the noise you were concerned about. You mentioned it was a bad wheel bearing and was repaired by another Subaru store. If so I hoping it was covered by the Certified Warranty. Please when you have time call me and we can review the conversation you had with our team member and I will review it with them as well. Tim Jennings General Sales Manager Ramsey Auto Center 515-278-6400

May 21, 2020

nice dealership Had a good experience dealing with Travis.I never felt any pressure to buy or look at anything but what I wanted.I also liked the fact that although t More

by vadrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Jameson,and Kim lee, Jeff Rauen
May 21, 2020

I really enjoyed working with Travis. I have always hated the entire process of purchasing a new car but he made it easy and very fun! More

by jpierce515
Recommend Dealer
Yes
Employees Worked With
Travis
May 21, 2020

Brian made the buying experience painless. He walked us through all the features of the car, made sure we felt comfortable with our decision, and made sure not to make the process last any longer than need More

by erinmrempe
Recommend Dealer
Yes
Employees Worked With
Brian - 5 stars!, Phil Johnson, Natthanial Devick
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Thank You for taking the time to write this review about your experience you had with Brian during your purchase and delivery. Brian truly wants his customers to feel at ease and to understand their vehicle of choice before leaving the dealership. Please know if you ever have any other question's or concerns about the car you can always reach out and he or someone will help you during your ownership. Again Thank YOU!! Tim Jennings General Sales Manager Ramsey Auto center

May 20, 2020

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by lederhaas
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 20, 2020

Everyone was so helpful! Mitch was amazing! He walked me through everything and was so helpful with all of my questions. I would highly recommend this dealership! More

by crosby.lester
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Mitch Williams, Michael Novak, Pat Klinefelter
May 20, 2020

Great car at great price. Very easy purchasing experience. I have bought several cars in my lifetime and this was probably the easiest buying experience I have ever had. More

by scott
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Rufad Medinoski, Steve Martelli
May 19, 2020

Rufad did a great job! He was very knowledgeable, professional, and efficient. Financing was approved quickly and everything was went over in great detail. Thank you! More

by hkasemodel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rufad Medinoski
May 19, 2020

.this dealership was very, very helpful. I would highly recommend them and would use them again myself. They answered all my questions, love my Subaru! More

by sbunch
Recommend Dealer
Yes
Employees Worked With
Pat Klinefelter
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