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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,528 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,528 reviews

May 26, 2020

Great service great service awesome service helpful Great service great service awesome service helpful service Jerry was great Jerry was awesome. Your twenty five word minimum is ridiculous people don More

by kgdelmont
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 25, 2020

It was a good experience I told Mary no one would be out to see if we were interested in buying because 1. there was no man with us and 2. we are just a couple of older ladies More

by melodie.creighton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Brian Achenbach
May 26, 2020 -

Ramsey Subaru of Des Moines responded

Thank you Melodie for taking the time to let us know about your experience with Brian while you were our guest here at Ramsey Auto Center. I'm so glad you found a CX5 that you like and even happier that you found out that not all dealerships are what you may have experienced in a past time. Brian is a very professional young man who does care about his customers and their impression of him and our dealership . If you ever need assistance reviewing your car and it's features please reach out as I know he will be happy to help again and again if needed. Again Thank you so much for the business & Enjoy your New CX5 ! Tim Jennings General Sales Manager Ramsey Auto Center

May 25, 2020

My review is not a 5 starts because I asked something about my car and the guy was totally in a hurry, told me to make an appointment. I was asking to know what to do, I was not expecting for him to solv More

by rivasmonroymd
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Jerry Vansickel, Allan Fitz
May 25, 2020

Brandon was responsive, service oriented and very thorough in helping us. I never felt pressured, but equipped with the info to make our purchase. I would recommend Brandon and our outback to a frie More

by ministrymom
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Phil Johnson, Pat Klinefelter
May 25, 2020

Patient did a great job explaining the features. I left with a great vehicle. I would recommend him to anyone looking for a Subaru. Thanks More

by tkaybake
Recommend Dealer
Yes
Employees Worked With
Mitch Williams was the sales person, Phil Johnson
May 24, 2020

Easy & fair The eintire experience was low kiey and easy going. Brandon was very good to work with...seemed very much in sync with us. We had done our research on More

by rjfliear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Pat Klinefelter
May 27, 2020 -

Ramsey Subaru of Des Moines responded

rjfliear , Thank you for sending in a great review on Brandon & Kim. it's truly appreciated. Thank You so much for the business and if you need anything help scheduling service or pairing a new phone feel free to reach out as Brandon will be happy as always to help. Tim Jennings Ramsey Auto center

May 24, 2020

Jerry VanSickel does an outstanding job in the service department at Ramsey Auto Center located Hickman Road Urbandale, Iowa. Jerry has great customer skiĺls. T More

by ROGCHRIS
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 27, 2020 -

Ramsey Subaru of Des Moines responded

ROGCHRIS, Thank you for the kind words about Jerry. Service advisors have a very difficult position in the dealership and one that is not always understood as they need to relay situations about a vehicles performance from an owner to a technician in another area hopingly all goes well in order to get the car back on the street as fast and safe as possible. I like you think Jerry does a fantastic job. Again thank you so much for the nice compliments as its always great to hear from customers like you about the experience you have had while a guest at out store. Tim Jennings General Sales Manager Ramsey Auto Center

May 22, 2020

ALL VERY GOOD AND FRIENDLY THE WERE VERY FAST AND THOUTOUH WITH ALL THEEY DID AND I AOPPRECIATE THERE TV PROGRAM THAT I ENJOYED AT THE TIE I WS THERE AND ALSO COULD HAVE WTER O More

by jeannesjennings
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Jeremy Medeiros, Dennis Parker
May 22, 2020

The sales person was very helpful. The display of vehicles was good representative of what I wanted to see. I would recommend others to consider your business. More

by Don.Hagquist
Recommend Dealer
Yes
Employees Worked With
Shiv Patel
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Don thank you for taking the time to give us this review of our Vehicle sales display & of Shiv Patel who is one of our top team members here at Ramsey Auto center. We do appreciate it as its always nice to get a positive review on our efforts. Have a great summer Tim Jennings General Sale Manager Ramsey Auto Center

May 22, 2020

They are always very helpful and timely on my oil changes. Polite and appreciate their service. I ask questions and they always have an answer. More

by linda_shep
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Chris Donahue, Kim Freeborn, Jerry Vansickel, Allan Fitz
May 23, 2020 -

Ramsey Subaru of Des Moines responded

Linda thank you for taking the time to tell us about your service experience. Our staff truly appreciates you taking the time to write this and for being a loyal customer. Tim Jennings General Sales Manager Ramsey Auto center

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