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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,528 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,528 reviews

June 04, 2020

This is my third time buying a used car in my life, and I have to say the people that I worked with at Ramsey was a breath of fresh air. They were very nice, very informative about the car, and didn’t try to More

by kirbyjs
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Phil Johnson, Rodney Elam
June 03, 2020

Couldn’t get anyone to respond to my calls or emails regarding the check engine light that came on 2 days after I purchased it. More

by amy
Recommend Dealer
No
Employees Worked With
J. J. James, Jeff Rauen, Steve Martelli
May 31, 2020

They did a good job of researching, handling, and ordering the needed parts for my Crosstrek. When parts arrived the installation was done in a timely and professional manner. More

by stutzmes
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Dennis Bracewell, Jerry Vansickel
May 31, 2020

Friendly and efficient Everyone was friendly and our car was serviced in a timely manner.The waiting area is clean and comfortable.I feel confident that everything was done More

by Lindainiowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
May 29, 2020

This was my second time leasing through Ramsey Subaru and as always I was highly impressed. The staff is always a pleasure and they do well to take care of their customers. I especially appreciate Mitch for More

by kimberleelaske
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Dennis Bracewell, Phil Johnson, Pat Klinefelter
May 29, 2020

It was very smooth and easy! We felt taken care of through the entire process. They did all the hard work for us quickly and we left happy. More

by hannahecutler
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler
May 28, 2020

Have had all recommended Service for 2016 Outback, All work done well. And Service managers are friendly and competent. I am too tired to write a 25 word review. So you will just have to take what I ha More

by Mhood515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashiers and parts man, Matt Grafft, Chris Donahue, Jerry Vansickel, Scott Van Syoc
May 28, 2020

very good as always staff always polite. Jerry takes good care of our Foresters. We got a recall done and regular maintenance at same appointment. Much easier for us. More

by llknlq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake was our salesman., Jerry Vansickel
May 27, 2020

Service now Took our Subaru to have it worked on. Very easy to find and drop off. Did not take long to get in. We left it and was called back when finished. Servi More

by jhornert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 26, 2020

Mitch was very knowledgeable and easy to work with to make things happen within our budget. I am continually pleased with the service and professionalism from Subaru! More

by danello
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
May 27, 2020 -

Ramsey Subaru of Des Moines responded

Thank you Danello for taking the time to write this nice review about your experience here with Mitch. If you ever need any help setting up service appointments or just pairing a new phone please don't hesitate to reach out as Mitch will always be happy to assist. Thank you for your business! Tim Jennings General Sales Manager Ramsey Auto Center

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