Ramsey Subaru of Des Moines

Frustrating Dealership in it's self is nice and people are friendly, Problem with the car is still not fixed. Our starlink doesn't work and they do not know ye Dealership in it's self is nice and people are friendly, Problem with the car is still not fixed. Our starlink doesn't work and they do not know yet how to fix it. I waited a long time to have an automatic start. We shopped around before we decided on our First Subaru. I was so excited when we got it. It worked great for 4 months- now nothing- Our salesman never even mention the option of having a key fob which now I wish we had. This is a brand new car- I think there should be an answer to this problem. It only has me wondering what else is going to go wrong. It isn't a good feeling. More

No masks worn by any members of the service or sales team. Only cashiers wore masks. Wishing they took more precautions during pandemic. Wondering if this is policy or just reflects individual choice team. Only cashiers wore masks. Wishing they took more precautions during pandemic. Wondering if this is policy or just reflects individual choices. More

Clean, efficient, cordial, polite, informative,expediant, affordable... All in all, a good experience for my first time at Ramsey's Service ! See you next time. JD Griggs affordable... All in all, a good experience for my first time at Ramsey's Service ! See you next time. JD Griggs More

Consistently good! Dennis always is kind and understanding. Knows what needs to be done and is good at explaining details I know nothing about so I understand. Outstanding employee. Enjoy seeing understanding. Knows what needs to be done and is good at explaining details I know nothing about so I understand. Outstanding employee. Enjoy seeing him! More

The pre-purchase inspection was poorly done by the tech at Ramsey. A couple of days after I got home, I found insulation from the engine cover in a couple of spots throughout the engine compartment. I init at Ramsey. A couple of days after I got home, I found insulation from the engine cover in a couple of spots throughout the engine compartment. I initially thought that the insulation just fell apart but after looking around, I found bits of acorn and mouse droppings along with the insulation. I didn’t see any evidence of wires being chewed on but still left a sour taste about my experience with Ramsey. More

bought 2 cars within 4 days from Travis We were looking for a car for our daughter and ended up buying both cars Travis sent me in an email. One for our daughter and one for my wife. We were looking for a car for our daughter and ended up buying both cars Travis sent me in an email. One for our daughter and one for my wife. More

This was our 3rd vehicle purchased at Ramsey. Everybody was good to work with. They may want to do a bit of streamlining so the process is a little quicker. was good to work with. They may want to do a bit of streamlining so the process is a little quicker. More

Wonderful experience! I had a wonderful experience at the Ramsey Auto Dealership where I purchased a 2020 Mazda CX 30 vehicle. Jeremy Medeiros was easy to work with, and I I had a wonderful experience at the Ramsey Auto Dealership where I purchased a 2020 Mazda CX 30 vehicle. Jeremy Medeiros was easy to work with, and I felt very comfortable with him. He was so patient with me, answering all questions, as well as, teaching me about my new car. He said he expected me to come back at least 2 more time, to learn all the details about my car. I can if someone is being sincere or just saying what they are supposed to say. Jeremy was sincere. This was the best experience I’ve ever had at a dealership and I’ve already told people about it. I will definitely recommend them to others! Valerie Wilson More

I am very impressed with the customer service. The service provided great information and suggestions based upon my needs. No high pressure or attempt to upscale. Expansive product knowledge and great service provided great information and suggestions based upon my needs. No high pressure or attempt to upscale. Expansive product knowledge and great training of features. He is always available even after the sale. The financing process was easy and and Phil also helped when my car insurance company was having trouble finding the lender. Everyone in the office was very friendly and the mood was quite relaxed. I definitely recommend this dealership More