Ramsey Subaru of Des Moines

I made an appointment for a routine oil change and after arriving, I was informed that it would be about an hour. After asking for an update on my vehicle three different times, I was finally able to leave arriving, I was informed that it would be about an hour. After asking for an update on my vehicle three different times, I was finally able to leave after 3.5 hours! Not the first time this has happened at Ramsey, but it will be the last. More

Great team to work with. Spent time to discuss options and walk thru my items and concerns. Flexible with getting me into the department and in schedule. Thanks! and walk thru my items and concerns. Flexible with getting me into the department and in schedule. Thanks! More

Good, honest service at a fair price. I encourage your policy of not trying to induce customers into purchasing services that aren't needed! This will serve you long and well! policy of not trying to induce customers into purchasing services that aren't needed! This will serve you long and well! More

Rodney was a great help and took the time to explain things to me! Kim was also very helpful during our finance talk and walked me through everything! Great people! things to me! Kim was also very helpful during our finance talk and walked me through everything! Great people! More

great service I have been going to Ramsey for many years, have always had excellent service, the staff is very friendly, and very knowledgeable. I would recommend t I have been going to Ramsey for many years, have always had excellent service, the staff is very friendly, and very knowledgeable. I would recommend them to anyone. The sales staff is great, you could see the respect the team had for the management!! More

Brian was upfront with us and went through everything with us thoroughly, he was very curtius and answered all our questions and Danny in the finance department when over everything well and the process with us thoroughly, he was very curtius and answered all our questions and Danny in the finance department when over everything well and the process was quick. It was by far the best car buying experience i have had. I didn't feel like I was being taken advantage of. More

Staff is always helpful and easy to understand The workers are always quick to start the process and let you know they have a good place to wait with drinks and nibbles and the TV turned to Hou The workers are always quick to start the process and let you know they have a good place to wait with drinks and nibbles and the TV turned to House and Garden which is very good and NOT the awful CNN More

Fantastic service and always personal and professional. Great to see that my family and I are remembered and treated kindly. Always there to answer all the questions and give an advice Great to see that my family and I are remembered and treated kindly. Always there to answer all the questions and give an advice More

Wonderful dealership! Great attentive staff - very knowledgeable in their domain. Jeremy is very friendly, knowledgeable and patient and I felt throughout our interaction Great attentive staff - very knowledgeable in their domain. Jeremy is very friendly, knowledgeable and patient and I felt throughout our interaction where I was trying to decide whether to lease or buy or do nothing - he had my best interest in mind for the whole time, providing options and facts and his expertise! I would recommend this dealership to others. While my interaction was not as lengthy with others at the dealership, every single person - service or finance - was very courteous, helpful and very pleasant - while providing the best outcomes for me. More

Recall daytime running lights Drove 60 miles one way for a scheduled recall on daytime running lights. Dealer did not have parts but failed to notify me. I feel they don't think my Drove 60 miles one way for a scheduled recall on daytime running lights. Dealer did not have parts but failed to notify me. I feel they don't think my time is of value. Very unhappy! More