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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,528 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,528 reviews

July 23, 2020

Smooth impromptu service experience Drove in without an appointment for 12,000 mi. check up and service. Went to their comfortable waiting room. Within 30 minutes had my car back. It More

by normangoldberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get the name of the employees I dealt with. It was only two, and they were professional and friendly.
July 23, 2020

We had a great experience and great customer service!! We love working with Jim he is always knowledgeable about the vehicles and we always have a great experience. More

by adamfetters
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Dennis Bracewell, Steve Martelli
July 23, 2020

No Stress Service!! Drove in,was greeted right away ,discussed what I was there for and it all went so smooth,waited in really clean waiting area . Everyone was so friend More

by jarankin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Hernandez Jamie Panko ( Techs ), Allan Fitz
July 22, 2020

Very Pleasant If you need auto servicing Ramsey is a great place to take your vehicle. Friendly personnel, great communication and fair pricing. Very trustworthy an More

by Outerbnks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
July 22, 2020

I’ve purchased four vehicles from Ramsey’s. I knew what I wanted and did not feel as if I were directed toward any vehicle that I did not describe. My sales person was professional and courteous at all times More

by ahmandouglass
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Dennis Bracewell, Steve Martelli
July 22, 2020

They tried to charge me for the air bag recall. They have charged me for work they didn't do and when found out only righted their wrong when great pressure was placed on them. I only go there when I have no More

by jenniferrohrsmarshall78
Recommend Dealer
No
Employees Worked With
Jerry Vansickel
July 22, 2020

Very nice experience. Salesman Joel Russo was very easy and knowledgeable to work with as was Denny in Finance. Beautiful vehicle which I hope to have for many years. I am having a lot of fun driving it an More

by vickyorkmom
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Dennis Bracewell, Cory Wolford, Joel Russo
July 22, 2020

It was a great experience. They had a little trouble finding my bill, but it was no big deal. Borrowing the bike was a great option for waiting! Thank you! More

by thestevec
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Dennis Parker , Cory Wolford, Curt Barber , Allan Fitz, Dave Davis, Scott Van Syoc, Travis Hines, Brandi Booth
July 21, 2020

Fine service, fair cashier The service on my vehicle has always been very good however the assistance in the cashier area leaves something to be desired. There is a sign in the More

by jsuttie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
July 21, 2020

Nice place. Pleasant personnel and nice outdoor tables so easy to social distance while waiting. I have appreciated their listening to my concerns and doing what More

by cathy.kurtz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Travis Hines
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