Ramsey Subaru of Des Moines
Urbandale, IA
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Smooth impromptu service experience Drove in without an appointment for 12,000 mi. check up and service. Went to their comfortable waiting room. Within 30 minutes had my car back. It Drove in without an appointment for 12,000 mi. check up and service. Went to their comfortable waiting room. Within 30 minutes had my car back. It was quick, thorough, complete, convenient, reasonably priced. And, to top it off, free car wash. More
We had a great experience and great customer service!! We love working with Jim he is always knowledgeable about the vehicles and we always have a great experience. love working with Jim he is always knowledgeable about the vehicles and we always have a great experience. More
No Stress Service!! Drove in,was greeted right away ,discussed what I was there for and it all went so smooth,waited in really clean waiting area . Everyone was so friend Drove in,was greeted right away ,discussed what I was there for and it all went so smooth,waited in really clean waiting area . Everyone was so friendly,and they had a great sense of humor, I will not have car serviced any where else,I love the e-mail remindeers when car does need service !! More
Very Pleasant If you need auto servicing Ramsey is a great place to take your vehicle. Friendly personnel, great communication and fair pricing. Very trustworthy an If you need auto servicing Ramsey is a great place to take your vehicle. Friendly personnel, great communication and fair pricing. Very trustworthy and I would highly recommend. More
I’ve purchased four vehicles from Ramsey’s. I knew what I wanted and did not feel as if I were directed toward any vehicle that I did not describe. My sales person was professional and courteous at all times wanted and did not feel as if I were directed toward any vehicle that I did not describe. My sales person was professional and courteous at all times. Simple reasons why we return. More
They tried to charge me for the air bag recall. They have charged me for work they didn't do and when found out only righted their wrong when great pressure was placed on them. I only go there when I have no charged me for work they didn't do and when found out only righted their wrong when great pressure was placed on them. I only go there when I have no choice. Sad because my Subaru is absolutely fabulous. I will never buy another one from them. More
Very nice experience. Salesman Joel Russo was very easy and knowledgeable to work with as was Denny in Finance. Beautiful vehicle which I hope to have for many years. I am having a lot of fun driving it an and knowledgeable to work with as was Denny in Finance. Beautiful vehicle which I hope to have for many years. I am having a lot of fun driving it and after getting to know all the features will feel even more comfortable. Thank you Ramsey Mazda! More
It was a great experience. They had a little trouble finding my bill, but it was no big deal. Borrowing the bike was a great option for waiting! Thank you! finding my bill, but it was no big deal. Borrowing the bike was a great option for waiting! Thank you! More
Fine service, fair cashier The service on my vehicle has always been very good however the assistance in the cashier area leaves something to be desired. There is a sign in the The service on my vehicle has always been very good however the assistance in the cashier area leaves something to be desired. There is a sign in the service area not to put anything on the counter which is fine however the clerk then takes your credit card to their machine, turning her back to you, and I watched her touching her face, nose, eyes wherever. Then she handles the credit card again handing it back to me. So I have to put my belongings on the dirty floor but she can put her germs all over my credit card? It was a bit disturbing.. More
Nice place. Pleasant personnel and nice outdoor tables so easy to social distance while waiting. I have appreciated their listening to my concerns and doing what Pleasant personnel and nice outdoor tables so easy to social distance while waiting. I have appreciated their listening to my concerns and doing what is needed. Glad we bought from them. This was a recall service and it was easy! More