Ramsey Subaru of Des Moines
Urbandale, IA
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Great Experience. Best experience of my car buying years! I especially appreciated the "mirroring" aspect of transactions during this corona virus time we are in. Shows respect for customers and potential c I especially appreciated the "mirroring" aspect of transactions during this corona virus time we are in. Shows respect for customers and potential customers. I had visited another dealer 3 days earlier and absolutely no masks in evidence and unmasked salesperson sat right next to me in passenger seat on test drive! Made me uncomfortable. Ramsey allowed me a solo test drive, which was trusting! Several factors all came together to result in a purchase. 1.Vehicle I was looking for with fairly low miles, 2.comfortability with dealership (above), 3.Dejah a joy to work with, 4. Low drama transaction and ended up with what I thought was a fair price. I would recommend this dealership for a used car purchase. More
Very good Friendly. All acted very professional. Made the transaction and paper work go very smoothly. Washed our car before delivery. Filled with gas. Very Friendly. All acted very professional. Made the transaction and paper work go very smoothly. Washed our car before delivery. Filled with gas. Very pleased with our choice of dealership! More
I had heard several people report great experiences with staff and Subaru’s. My daughter purchased a Subaru a few months ago and has spoken very highly of Jake Scent. So we went and worked with him. Superi staff and Subaru’s. My daughter purchased a Subaru a few months ago and has spoken very highly of Jake Scent. So we went and worked with him. Superior service! More
Great experience shopping here. Found the car I wanted at a reasonable price. The finance department was super easy to work with. I would shop here again at a reasonable price. The finance department was super easy to work with. I would shop here again More
My repair happened while I was gone on vacation. While this created a communication challenge, I felt I was the one initiating the interaction about the status of my car. I would have appreciated more fre this created a communication challenge, I felt I was the one initiating the interaction about the status of my car. I would have appreciated more frequent status updates since my car was in the shop from 6/30-7/2. More
Very helpful, friendly, knowledgeable and the staff works together to make sure we were happy. Great selection of certified used vehicles that we were able to choose from! together to make sure we were happy. Great selection of certified used vehicles that we were able to choose from! More
The employees I interacted with were friendly and extremely helpful. The dealership was clean, and all employees appeared to be wearing masks, cleaning common areas, and ensuring customers felt good extremely helpful. The dealership was clean, and all employees appeared to be wearing masks, cleaning common areas, and ensuring customers felt good about waiting inside while their car was serviced. More