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Ramsey Subaru of Des Moines

Urbandale, IA

Overview
Reviews
4.8
2,530 Reviews
Call Dealership (515) 278-6400
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9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

May 10, 2023

I needed some repair work , oil change and warranty work. Eden got me right in and the work was done in a very timely manner. Very pleasant atmosphere. More

by 6DEARDENS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Eden Dearden
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May 15, 2023 -

Ramsey Subaru of Des Moines responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Lithia Ramsey Subaru Team

May 10, 2023

Had the valve body my outback needed, but had to wait 5 days for some stupid O-rings. crazy More

by NA0
Recommend Dealer
Yes
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May 15, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lithia Body & Paint of Des Moines Team

May 09, 2023

The service was ok but it definitely was the service that I use to get or that I get when I come during the week. Overall it was still good More

by grod20072008
Recommend Dealer
Yes
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May 12, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lithia Ramsey Subaru Team

May 09, 2023

Very friendly and professional They did a good job Everything went well and didn't take too long More

by michealdeanthomas@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Brandon Williams
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May 12, 2023 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lithia Ramsey Subaru Team

May 08, 2023

Got me in and out quickly, Salesman, I think Mike, was helpful and explained the process. More

by SNSLEDGE@GMAIL.COM
Recommend Dealer
Yes
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May 11, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lithia Ramsey Subaru Team

May 08, 2023

Five Katerina Ross and she was great to work with! Super helpful and let me know all that was going on. I always appreciate the assistance I receive from the Subaru staff More

by JOHNREICH@TAGPARTNERS.ORG
Recommend Dealer
Yes
Employees Worked With
5
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May 11, 2023 -

Ramsey Subaru of Des Moines responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lithia Ramsey Subaru Team

May 05, 2023

Got me in with no notice, and got me back on the road way ahead of schedule. Extremely accommodating, friendly and helpful. More

by Jhoodwvu@gmail.com
Recommend Dealer
Yes
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May 10, 2023 -

Ramsey Subaru of Des Moines responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Lithia Ramsey Subaru Team

May 05, 2023

Kevin was extremely helpful. He was comfortable to talk to. I liked the way Kevin kept in contact with me. More

by FUZBALGT@MSN.COM
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 10, 2023 -

Ramsey Subaru of Des Moines responded

Thanks for your outstanding review! We're very happy to hear that Kevin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lithia Ramsey Subaru Team

May 04, 2023

Easy Walked in was helped right away, the car I wanted to look at was out, So had to come back the the next day james helped me throughout the whole process the rest of the way. More

by ALEASHABB@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James
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May 09, 2023 -

Ramsey Subaru of Des Moines responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Ramsey Subaru. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Lithia Ramsey Subaru Team

May 03, 2023

Very professional. Honestly cares about their customers. Friendly too They make sure the job is good right and love the cookies in the break room! More

by applecomputers08
Recommend Dealer
Yes
Employees Worked With
Matthew Buls
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May 08, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lithia Ramsey Subaru Team

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