Ramsey Subaru of Des Moines

I had my Subaru Forester in for routine maintenance. Everyone was very friendly and professional. I purchased my Forester from them approximately 5 years ago. They have been very good to work with. Everyone was very friendly and professional. I purchased my Forester from them approximately 5 years ago. They have been very good to work with. More

I’m a first time Subaru owner and this Wes first time at the dealer. Was very easy to make appointment online. Place was very clean and organized. The service I needed was very basic so no issues at all. On the dealer. Was very easy to make appointment online. Place was very clean and organized. The service I needed was very basic so no issues at all. Only thing was they said they washed the car but when it was brought up, it was not. That doesn’t reflect on the opinion on it. Just a comment. More

Great experience purchasing my CX-5. Brian was extremely knowledgeable, friendly and helpful from start to finish. He was then even more helpful when it came to bringing the car in for installation of remot knowledgeable, friendly and helpful from start to finish. He was then even more helpful when it came to bringing the car in for installation of remote start and the cargo cover. More

Excellent dealership - Excellent service! I have dealt with this dealership for almost 10 years and have bought 4 cars from them. I have always found their dealership to be honest and have ha I have dealt with this dealership for almost 10 years and have bought 4 cars from them. I have always found their dealership to be honest and have had excellent experiences with my cars. I have always used their service department for service and they are courteous, happy to explain everything and great to work with! Highly recommend! More

Pleasant people, long vehicle preparation Salesman was pleasant and helpful, finance department was as well. Vehicle preparation took over 3 hours. Fuel tank was not full and I had to tighte Salesman was pleasant and helpful, finance department was as well. Vehicle preparation took over 3 hours. Fuel tank was not full and I had to tighten a loose mudflap that was installed at the dealership. More

We really loved the no hassle experience . JJ was so great and kept everything moving . Phil was rude after we turned down the extra warranty and things, he shouldn’t be visibly upset if customer don’t great and kept everything moving . Phil was rude after we turned down the extra warranty and things, he shouldn’t be visibly upset if customer don’t want other add ons. JJ was great though:) More

The sales and finance workers were courteous, respectful and informative. Everything a first-time car buyer needs. They were both patient as explained my financial situation and the price I would need for a and informative. Everything a first-time car buyer needs. They were both patient as explained my financial situation and the price I would need for a deal and also helped explain the intricacies or the car I purchased as things have changed quite bit from the 2004 Camry I was driving. More

So easy to work with and didn’t pressure us into anything. Wonderful experience. I would recommend Ramsey dealership to my friends and family for sure! anything. Wonderful experience. I would recommend Ramsey dealership to my friends and family for sure! More

check engine light visit Had a full bank of check engine lights on, and promptly called Ramsey. Service advisor described it as a non-emergency and reassured me the car could Had a full bank of check engine lights on, and promptly called Ramsey. Service advisor described it as a non-emergency and reassured me the car could continue to be used, but needed to come in for a computer diagnostic. Was able to get an appointment within 10 days, and in that interval the check engine lights then went off, but at the appointment the technician was able to retrieve the stored problem code in the computer. Problem identified as a failing primary converter, and the service advisor provided a good explanation of differences in repair options, including original Subaru parts (costing much more) and after market parts/installation (costing much less) and noted some service options in my home area. He also provided again a reassurance that this would be an intermittent error code trigger and could be used without problems, but eventually it will need to be repaired. The only thing I didn't learn was what caused the problem. Appreciate the car wash coupon. More

The tram assessed the damage right away, was straightforward about the needed repairs and costs, and was able to get my car fixed on the spot so I didn’t have to make a return trip. Very happy w straightforward about the needed repairs and costs, and was able to get my car fixed on the spot so I didn’t have to make a return trip. Very happy with the service! More