Ramsey Subaru of Des Moines
Urbandale, IA
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Great experience - again! Just purchased our 3rd Outback, second from Paul. Great cars, great experiences. I'm sure we'll be back again. Couldn't have been better for us. Just purchased our 3rd Outback, second from Paul. Great cars, great experiences. I'm sure we'll be back again. Couldn't have been better for us. More
More communication When my car was towed in Thursday, I was told it would probably take a few days, maybe into Monday. When I called Monday, it was still outside, not y When my car was towed in Thursday, I was told it would probably take a few days, maybe into Monday. When I called Monday, it was still outside, not yet looked at. It was difficult to reach a service person to get this information. While I appreciate that it was a big repair that would take time, it would have been nice to be updated on the status of the repair. As it was, it took until Friday to complete, and again, I had to keep calling to get an estimate. Better communication would have been good. More
Purchasing from Mitch We recently had to purchase a new vehicle and decided to buy another Subaru ... first one was an Outback In 2012 (from Ramsey) ... this one was a Fore We recently had to purchase a new vehicle and decided to buy another Subaru ... first one was an Outback In 2012 (from Ramsey) ... this one was a Forester ... our dealings with this company have been remarkable ... salesperson was Mitch Williams ... patient, friendly, engaging, and did I mention ‘patient’ ... Working with 2 older people, like my husband and I can be very challenging and Mitch got it right ... wonderful person ... great company ... love my Subaru!!! More
It’s very nice that Ramsey has a quick oil change available at competitive pricing. The service manager hosting this desk greeted me as soon as I arrived and worked thru the process quickly even thou available at competitive pricing. The service manager hosting this desk greeted me as soon as I arrived and worked thru the process quickly even though this was my first visit here. Overall the service was quick and everyone I interaeith was kind. More
They diagnosed both rear wheel bearings bad on the cross trek. 1200 estimate. I changed the right side and it is fixed. Left is fine trek. 1200 estimate. I changed the right side and it is fixed. Left is fine More
Good dealership. Car wasn’t ready for sale. It wasn’t dirty but not clean as I was expecting. I bought used car before from a different dealership and it was sparkles. dirty but not clean as I was expecting. I bought used car before from a different dealership and it was sparkles. More
Subaru Part Recall Great, no surprises. Kept me informed of any issues. Prompt and courteous service. This was for a part recall and regular service. Will come back. Great, no surprises. Kept me informed of any issues. Prompt and courteous service. This was for a part recall and regular service. Will come back. More
Paul was amazing to work with. He was responsive to our requests and found a vehicle that matched our needs. We would definitely recommend Paul, and Ramsey Subaru, to everyone. requests and found a vehicle that matched our needs. We would definitely recommend Paul, and Ramsey Subaru, to everyone. More