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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,529 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,529 reviews

August 14, 2020

My experience was awesome! Staff is so knowledgeable and helpful. They took care of my problem immediately. I had a loud squeal in my new Forrester. I drove straight to Ramsey’s More

by wandaf1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember , Chris Dixon
August 13, 2020

Excellent Experience I have always been happy with the service at Ramsey Suburu. My car was in the shop for routine 30K maintenance recently. As usual, it was a positive More

by dguthrie21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
August 13, 2020

Made it easy. I bought through Costco Auto and it was no fuss, no muss. We were able to order what we wanted. Sales department was pleasant and not high pressure. More

by kjwest1111
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler, Pat Klinefelter
August 12, 2020

Thanks for helping me find my Toyota Tacoma I live around 120 miles from the dealership and had to communicate with Ross Jarzembowski through email and phone. Ross was always quick to answer an More

by m.pass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Steve Martelli, Ross Jarzembowski
August 12, 2020

We own two Subarus, and had nothing but fantastic service! Jerry VanSickle (sp?) is an amazing service associate; very attentive, friendly and will to always try harder! More

by timmep
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
August 12, 2020

Ramsey’s ALWAYS has terrific service. Love that I can stop by for oil change without an appointment before 4 pm. They are professional and prompt. I am a 25 year customer and big fan of Ramsey Auto. More

by lschlafke
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros, Cory Wolford
August 12, 2020

Great Matt was great and explanations given to us from our 1st phone visit to signing our papers for our purchase were excellent ! It is so refreshing to co More

by heyjudeannb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Pat Klinefelter
August 11, 2020

My Service Tech Did an Impeccable Job I was totally impressed with my service tech, Chris Hines and his supervisor Jerry V. Chris put my new black wheels on my new white Mazda CX-30 and d More

by margoznahas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Hines in Service, Nathaniel Devick in Sales, Kim Freeborn in Finance. they were all great. Thumbs down to Michael Novak for being rude customer service.
August 11, 2020

Always great to work with Chris Dixon. This was the second Forester we purchased from him. We loved our first one and wanted to get another with the now standard safety features. More

by hans44
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Brad Wheeler, Pat Klinefelter
August 11, 2020

It seems like I just did this!!!I am still pleased with It seems like I just did this!!! I am still pleased with the service department. I constantly tell friends how good you are with service. More

by billorcutt1
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
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