Ramsey Subaru of Des Moines
Urbandale, IA
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My wife and I came in and test drove a vehicle we saw online just before close and we decided we wanted to go forward with purchasing so we came back the next morning and were in and out in 30 mins. It w online just before close and we decided we wanted to go forward with purchasing so we came back the next morning and were in and out in 30 mins. It was so nice the staff was friendly and not pushy on trying to up sell add ons they simply mentioned the options we had and accepted what we wanted to go with. Fantastic experience would definitely recommend Ramsey auto. More
Scheduled a repair but they did not have time to do it the day it was scheduled. So I had to leave my car there for it to be repaired the next day. the day it was scheduled. So I had to leave my car there for it to be repaired the next day. More
Awesome service gets you in and out if you know what u want. Brandon knows his Subaru’s he’s great to work with 2nd time buying here they always give good trade in value! want. Brandon knows his Subaru’s he’s great to work with 2nd time buying here they always give good trade in value! More
Ramsey makes it so easy to feel good about buying a car from them. No pressure, fair price & excellent service! This is my 2nd purchase from them - no reason to go anywhere else. from them. No pressure, fair price & excellent service! This is my 2nd purchase from them - no reason to go anywhere else. More
This is our 3rd vehicle purchased from Ramsey. It is always a very good experience doing business there. We look forward to more business in the future! always a very good experience doing business there. We look forward to more business in the future! More
Very pleasant experience. It was my first time buying a Subaru and thus my first time at this dealership. Shiv Patel worked with us. He set up two cars for us to drive and was easy to work with. The deal Subaru and thus my first time at this dealership. Shiv Patel worked with us. He set up two cars for us to drive and was easy to work with. The dealership was not pushy and worked with us on our trade in. More
No high pressure sales. Chris was very informative and answered questions in sales process. Promptly addressed a minor issue by our wiper blades with service center. answered questions in sales process. Promptly addressed a minor issue by our wiper blades with service center. More
Travis is the man! Honest, direct, straightforward, knowledgeable, respectful and not pushy. He made the car buying experience simple and easy. Nice work, definitely recommend. knowledgeable, respectful and not pushy. He made the car buying experience simple and easy. Nice work, definitely recommend. More
I want to start off with, this is not the first used car we have ever purchased, but it was to be a first for our son. Multiple times the Sales Manager said "This is sold as-is Once you leave this lot it we have ever purchased, but it was to be a first for our son. Multiple times the Sales Manager said "This is sold as-is Once you leave this lot it is your car, even if something happen a mile down the road." (Legally this is an untrue statement.) Thought it was strange they said it so many times. We drove the new car 14 miles and the red engine light came on. The sales team new something was wrong with this car and still put it out there for someone to buy. Our salesman Ross was easy to work with and came in early on his day off to help us. Sales manager was not pleasant. (I do not remember his name, but you guys will know who it is.) In the end we got our money back, but it left a really bad taste in the mouth. Also saw a lady yell at a sales guy for moving a car over a curb and he should have "moved another car first." She should not be disrespectful in front of at least 9 customers. Only reason this was a 2 star experience was due to Ross being nice, other than that it would have been a 1 star. We will not be recommending to others. More
I am in love with my new Subaru Forester! Paul did a super job listening to my needs, answering my questions, and guiding me to the best choice for me! Thank you for taking the time to make this a great super job listening to my needs, answering my questions, and guiding me to the best choice for me! Thank you for taking the time to make this a great experience! More