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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,529 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,529 reviews

August 27, 2020

Convenient efficient polite It was a good experience. Making getting a replacement car after the storm easy. I didn’t know you had a drop off and pick up service ... More

by jansmail401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Rufad Medinoski
August 27, 2020

Had a good experience at Ramsey. Jeremy was very helpful and acknowledgable. I loved my first cx5 and would still be driving it if it wasn't totaled from the storm we had aug 10th. I am glad I purchased ano More

by d.engstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros
August 27, 2020

I really enjoyed working with Mitch Williams. He was very knowledgeable and did just the right amount of follow up - not aggressive (which I hate) but still made me feel he cared about selling me a car. More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Pat Klinefelter
August 27, 2020

Everyone we met through the purchasing process was very friendly and helpful. When the car we were looking at was originally unavailable, the sales team was quick to notify us when it went back up for sale More

by wjnor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Rufad Medinoski, Travis Jameson
August 26, 2020

Just bought my second Subaru from Ramsey. Also we had the same salesman as before. Excellent experience!! Will recommend Matt to others in the market. More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
August 26, 2020

Brian Achenbach was a godsend to work with.Throughout my Brian Achenbach was a godsend to work with. Throughout my process of returning my leased Mazda 6, searching and test driving a few vehicles,a purchas More

by andyhenry26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Michael Novak, Brian Achenbach
August 26, 2020

Thanks to Paul and Brad for making this so easy! Everything was handled well, including attention to making the process feel safe during the COVID crisis. And I love my new car! More

by Drowl94
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler, Pat Klinefelter
August 26, 2020

Corey Wolford and the team came through in a big way. It was a large repair and performed perfectly! Super pleased with the service. Thank you!! More

by tucktroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
August 26, 2020

Paul was awesome! We have now purchased 3 Subarus with his help and would happily do it again. As always he went out of his way to make sure that we had a great experience. More

by ahochste
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Pat Klinefelter
August 25, 2020

1000/10 great experience. completely painless. I felt taken care of, rather than just another sale. my previous experience at Southtown in Indianola left a bad taste in my mouth, but my experience at ram More

by doodlebob69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Pat Klinefelter, Jake Scent
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