Ramsey Subaru of Des Moines
Urbandale, IA
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Brian was very helpful and extremely knowledgeable about the vehicle I was interested in. He made the purchasing process very easy. Brian went over everything inside and outside of the car with us in great the vehicle I was interested in. He made the purchasing process very easy. Brian went over everything inside and outside of the car with us in great detail. Brian was great to follow up with us to make sure we loved our new car and understood how to use all of the options. He even let us know we could make an appointment with him any time if we needed more help with the car. More
WE LOVE OUR NEW OUTBACK!! We just purchased our second Subaru Outback and absolutely love it! I'll have to admit before we purchased our first Subaru, I was very hesitant! I was looking at other makes an Subaru Outback and absolutely love it! I'll have to admit before we purchased our first Subaru, I was very hesitant! I was looking at other makes and models, had test drove several, but to make my husband happy, I agreed to drive a Subaru before making my decision and I am so glad I did!! It's everything I was looking for in a vehicle and so much more! Mitch Williams was very professional and very helpful in answering all our questions. He went above and beyond to make sure we found exactly what we were looking for! Thank you Mitch and the entire Ramsey staff for make our buying experience so enjoyable! More
Jim Fenimore was very helpful to both myself and my son, Jim Fenimore was very helpful to both myself and my son, Sly. He gave us great service and I am very happy with my Ramsey Auto Center experience. Jim Fenimore was very helpful to both myself and my son, Sly. He gave us great service and I am very happy with my Ramsey Auto Center experience. More
Overall my dealing with Ramsey was very good. They provided good communications and fast service. JJ was awesome and was low pressure, easy to deal with. My only issue was that the vehicle had damag provided good communications and fast service. JJ was awesome and was low pressure, easy to deal with. My only issue was that the vehicle had damage that wasn't shown to me until after the purchase. In fact, I didn't find it until I got it home. The used vehicle had a baseball sized dent in the front bumper that likely wouldn't have impacted my buying decision, just would have appreciated complete transparency and honesty. The Car Fax was shown to me and it was clear. In the end, it was my fault for not seeing the damage prior to purchase. Just irked me that this only flaw wasn't pointed out. More
Great service. All staff was very thorough, informative and friendly. It was a fairly quick process and we get safety was a concern during this difficult time. and friendly. It was a fairly quick process and we get safety was a concern during this difficult time. More
Jeff James and his team made buying a car easy and low stress. We loved being able to test drive multiple vehicles and discuss our thoughts with one another while leaning on J. J. To answer questions we h stress. We loved being able to test drive multiple vehicles and discuss our thoughts with one another while leaning on J. J. To answer questions we had once we returned from each test drive. He was extremely knowledgeable and friendly to work with. Highly recommend this dealership! More
Paul Moser and Tim Jennings were superb in walking me through upgrading my Subaru Forrester to a 2020. Paul really listened to what I was wanting with my upgrade and went out of his way to make sure I wa through upgrading my Subaru Forrester to a 2020. Paul really listened to what I was wanting with my upgrade and went out of his way to make sure I was happy with my new Subaru. Both Paul and Tim kept me posted on when my new Subaru would be arriving. I highly recommend these to gentleman and Ramsey Subaru to provide you service in exploring a new or used Subaru. Kim was great in explaining all the financial papers and making sure we understood them. More
I couldn’t be happier about my experience here. Matt was super and kept me up to date. Everyone there made me feel at ease and was very friendly. super and kept me up to date. Everyone there made me feel at ease and was very friendly. More
Ramsey was amazing, with COVID19, I was impressed with the Precautions they took to create a healthy and safe environment for their customers. Nathaniel was great!! He was very personable and took extra the Precautions they took to create a healthy and safe environment for their customers. Nathaniel was great!! He was very personable and took extra time to make sure I understood all the features of my new car. Daniel was efficient and explained the details Of my purchase in a manner easy to understand. Michael did a great job organizing everything! More