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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,529 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,529 reviews

September 01, 2020

Brian was very helpful and extremely knowledgeable about the vehicle I was interested in. He made the purchasing process very easy. Brian went over everything inside and outside of the car with us in great More

by jodidishman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Jeff Rauen, Brian Achenbach
August 31, 2020

I love that we did it mostly by phone. Then I came in and signed the papers and left with my new car!!! Thank You!!! More

by beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Johnson, Rufad Medinoski, Brian Achenbach
August 31, 2020

WE LOVE OUR NEW OUTBACK!! We just purchased our second Subaru Outback and absolutely love it! I'll have to admit before we purchased our first Subaru, I was very hesitant! I was looking at other makes an More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in service has always been so helpful!! Thank you!, Mitch Williams, Phil Johnson
August 31, 2020

Jim Fenimore was very helpful to both myself and my son, Jim Fenimore was very helpful to both myself and my son, Sly. He gave us great service and I am very happy with my Ramsey Auto Center experience. More

by christina-nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore
August 31, 2020

Overall my dealing with Ramsey was very good. They provided good communications and fast service. JJ was awesome and was low pressure, easy to deal with. My only issue was that the vehicle had damag More

by bplatz23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. J. James, Phil Johnson, Ross Jarzembowski
August 31, 2020

Great service. All staff was very thorough, informative and friendly. It was a fairly quick process and we get safety was a concern during this difficult time. More

by jmrodekuhr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Kim Freeborn, Jerry Vansickel
August 31, 2020

Jeff James and his team made buying a car easy and low stress. We loved being able to test drive multiple vehicles and discuss our thoughts with one another while leaning on J. J. To answer questions we h More

by k.askelson18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. J. James, Dennis Bracewell
August 31, 2020

Paul Moser and Tim Jennings were superb in walking me through upgrading my Subaru Forrester to a 2020. Paul really listened to what I was wanting with my upgrade and went out of his way to make sure I wa More

by LJFROSTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Paul Moser, Kim Freeborn
August 31, 2020

I couldn’t be happier about my experience here. Matt was super and kept me up to date. Everyone there made me feel at ease and was very friendly. More

by amber.sinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Pat Klinefelter
August 31, 2020

Ramsey was amazing, with COVID19, I was impressed with the Precautions they took to create a healthy and safe environment for their customers. Nathaniel was great!! He was very personable and took extra More

by lethatarus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Michael Novak, Natthanial Devick
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