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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

January 12, 2024

All the staff was friendly and professional. The whole process was smooth from start to finish. Jason Martin is passionate about Subarus. He did a great job finding me the car I wanted and worki More

by Sooboo1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Martin, Bryan Fisher, Nick Jergens, John Flaherty
Jan 18, 2024 -

Ramsey Subaru of Des Moines responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Lithia Ramsey Subaru special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Lithia Ramsey Subaru Team

December 20, 2023

Our salesman, James Lewis, was awesome to help us find a perfect Subaru. He was very knowledgeable about the details for the Forester and moved us along quickly and efficiently on our purchase. The financ More

by hickman0503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lewis
Dec 20, 2023 -

Ramsey Subaru of Des Moines responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lithia Ramsey Subaru Team

December 20, 2023

Matt Grafft was most knowledgeable, professional and helpful. He truly listened to our needs and found a vehicle that was an excellent fit for us. Thank you. More

by caroljspringer
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
Dec 20, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lithia Ramsey Subaru Team

December 15, 2023

Worked with Paul Moser on my vehicle purchase! Great experience! Paul is very knowledgeable and was easy to work with! Great job! More

by jezeliadt
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Dec 18, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for reviewing your time spent at Lithia Ramsey Subaru. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Paul is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Lithia Ramsey Subaru Team

December 13, 2023

We work with Paul Moser, explain in detail our options. We turn our lease suburb in and did a new lease . It took time to get through all the documents, signing. But it was worth our time as we got what More

by Sashkani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolaus Juergen 5 stars, Paul Moser
Dec 14, 2023 -

Ramsey Subaru of Des Moines responded

Thank you so much for this lovely review, Sashkani! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paul and our team was helpful during your visit and that you love your new Subaru. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lithia Ramsey Subaru Team

December 01, 2023

Great team to support my car buying experience! Friendly, easy to work with , and delivered on time. More

by Cindy N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Beatty
Dec 05, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to leave a positive review, Cindy! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Lithia Ramsey Subaru Team

November 17, 2023

Paul was patient and very helpful with us deciding on our new Subaru! GREAT experience!!! More

by molerc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Nov 21, 2023 -

Ramsey Subaru of Des Moines responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paul and our team was helpful during your visit and that you love your new Subaru. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lithia Ramsey Subaru Team

November 06, 2023

Paul at Ramsey Subaru was amazing to work with and made my first time buying a car a great. I would highly recommend working with them. More

by psi51294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Nov 09, 2023 -

Ramsey Subaru of Des Moines responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Lithia Ramsey Subaru Team

October 26, 2023

Oscar at Ramsey made it very easy for us to find our daughter the perfect car! More

by Christensen700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Hernandez
Oct 31, 2023 -

Ramsey Subaru of Des Moines responded

Thank you for leaving us this review, Christensen. We are very happy to hear that OScar could help get your daughter set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lithia Ramsey Subaru Team

October 09, 2023

The work performed was for the most part good, I'm still having some trouble with one of the requested repairs in which I paid for. I need to get it addressed beings it could potentially be a safety hazard More

by JaredDMolloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Oct 12, 2023 -

Ramsey Subaru of Des Moines responded

Jared, thank you for sharing your overall positive experience. Please do not hesitate to reach out to us to discuss your concerns further. Sincerely, The Lithia Ramsey Subaru Team

Oct 12, 2023 -

JaredDMolloy responded

I'd like to have the driver's side suspension looked at closer, I paid to have it addressed and it's still not right.

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