Ramsey Subaru of Des Moines
Urbandale, IA
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Sparkling clean facility with friendly knowledgeable employees who were all observing COVID safety guidelines. Waiting lounge stocked with beverages and snacks WiFi and TV available employees who were all observing COVID safety guidelines. Waiting lounge stocked with beverages and snacks WiFi and TV available More
This is our second purchase from Ramsey Mazda, and we are very happy with how we were treated during the whole process. The entire staff was professional and courteous and I recommend the dealership if you' very happy with how we were treated during the whole process. The entire staff was professional and courteous and I recommend the dealership if you're looking at a Mazda or Suburu. More
Over the top customer service Received calls for the first week making sure everything was ok with my new vehicle and had all questions answered first week making sure everything was ok with my new vehicle and had all questions answered More
sales person very friendly, neat in appearance and knowledgeqable about product. product was clean and ready to deliver. bussiness manager had paperwork ready..any question were answered honestly and knowledgeqable about product. product was clean and ready to deliver. bussiness manager had paperwork ready..any question were answered honestly and indicated they wanted a satisfied customer. Jim Fenimore was an excelent match for my personality. More
I came in ready to purchase, funny no one chased me around the parking lot, and I had walked it for a good 40minutes,that is good !Had 3 vehicles chosen to test drive, walked in office and said "who wa around the parking lot, and I had walked it for a good 40minutes,that is good !Had 3 vehicles chosen to test drive, walked in office and said "who wants to sell a car today? "Got some looks, it was a brazen statement. Jim stood up with a grin and asked how he could help me...so it began and from there I asked a million questions, told a bunch of stories about my experience 3 years earlier with Bill, test drove, and picked a car about 90minutes later. Jim was wonderful, treated me with respect, kindness and I liked him. This was Saturday, I was there like 2 1/2 hours, came back on Monday@5:30p.m. all ready to sign, put down my deposit and drive off, expected maybe an hour. Was there until 8p.m.,1+ hours, waiting on finance guy. My only less than perfect part. The warranty sales pitch was unpleasant, I opted out of that cost. Other then that all was great and I liked it. More
Great experience! Not pushy—listened to what I was requesting in my new vehicle! Did not push to have Me purchase something or extras I wasn’t looking for! requesting in my new vehicle! Did not push to have Me purchase something or extras I wasn’t looking for! More
Outstanding. Treated very well. I never had a feeling of getting duped or poor value for my trade in. I always recommend Jeremy to anyone I know who wants a new car. getting duped or poor value for my trade in. I always recommend Jeremy to anyone I know who wants a new car. More
During hard times, these guys have the patience and the knowledge to get you what you want. Mitch was great to work with, everyone is nice. The place is clean. The side traffic can get busy but not a b knowledge to get you what you want. Mitch was great to work with, everyone is nice. The place is clean. The side traffic can get busy but not a bother. More