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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

October 16, 2020

Have always had good service with my car. Usually work with Cory but all service members have been attentive and helpful. Would recommend Ramsey Auto Center to any of my friends. More

by ivanne3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
October 15, 2020

I have bought cars at Ramsey's since the 70's. Always had great service from sales, service, parts, and body shop. Fair and up front no pressure pricing and financing. More

by 1dking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Jim Fenimore, Dennis Bracewell, Jeff Rauen, Cory Wolford, Steve Martelli
October 15, 2020

It was a pleasure to work with our salesman Joel as we kept in constant contact for updates for when the SUV that we wanted was to arrive at the dealership. We were able to test drive it for an hour to ma More

by miner137d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Johnson, Joel Russo
October 15, 2020

Great and fast service, gave me too dollar for my trade in. Walked away with a beautiful 2021 Subaru Outback at a decent monthly payment. More

by steven.c.norris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Klinefelter, Shiv Patel
October 15, 2020

I scheduled an oil change appointment at 2. I was there for 2 hours with no update. I had to ask about my car status. The employee looked like I interrupted him on his phone when I asked about my car. They More

by hr_04
Recommend Dealer
No
Employees Worked With
Steve Eastman
October 15, 2020

The service people were very nice and polite. Dennis recognized right away that my repairs would take more than one day and offered me a loaner car. More

by bgilbert
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
October 15, 2020

My car required extensive service and Dennis Parker did a great job explaining the problem and the service required to resolve the issue. He is great to work with. He made sure I had a loaner car, and kept More

by KAFRANK1214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
October 15, 2020

Needed this transaction done quickly and efficiently and Paul crushed it! As usual, Ramsey lives up to the expectations of Subaru's faithful owners. Thanks! More

by Jon VDV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
October 14, 2020

We didn't plan to buy but the car was too nice to pass up. The dealer was very helpful and explained things clearly. He was very courteous to deal with More

by bhallgren2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Phil Johnson, Pat Klinefelter
October 14, 2020

Purchased my Subie elsewhere but like your service dept much better. Will likely buy my next Subaru from you guys but given the lifespan of these cars that may be awhile. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
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