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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

April 12, 2024

Ramsey Subaru was the only dealership in the metro that I visited (out of 8!) that didn't pressure me or ignore me - which every other dealership did one or the other, no in-between at all. I have unique More

by Sterley42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
Apr 17, 2024 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Outback! We are very glad to hear that your experience with us was so positive. It was great doing business with you. We hope to see you again! Sincerely, The Lithia Ramsey Subaru Team

April 03, 2024

We recently purchased a Subaru Forester from Ramsey Subaru. Colton Myers was our sales rep. He was very knowledgeable, and we never felt any pressure to buy. We highly recommend him. More

by wmskar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Myers, Phil Johnson
Apr 08, 2024 -

Ramsey Subaru of Des Moines responded

Congratulations on your new Subaru Forester! Thank you for taking the time to write about your experience. It's great to know Colton and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lithia Ramsey Subaru Team

April 02, 2024

Paul is a mensch. I dealt with a handful of sales people from other dealerships in the process of buying a new vehicle and he felt the most honest out of all of them. More

by My First New Vehicle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
Apr 05, 2024 -

Ramsey Subaru of Des Moines responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Paul does for Lithia Ramsey Subaru and our customers. Hope to see you again soon! Sincerely, The Lithia Ramsey Subaru Team

March 18, 2024

Paul made my buying experience everything it could and should be, based on my schedule and needs. Paul knew all the answers to my questions and provided additional insight on things I hadn’t even consider More

by ryanstrovers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 21, 2024 -

Ramsey Subaru of Des Moines responded

Congratulations on your new vehicle, Ryan. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Paul was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Lithia Ramsey Subaru Team

March 09, 2024

We had the best car buying experience with Paul Moser at Ramsey Subaru. Paul was very accommodating, listened to what we wanted in our new car and we did not feel pressured or stressed. I would definitely More

by Sunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Mar 13, 2024 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lithia Ramsey Subaru Team

February 13, 2024

I have dealt with Ramsey of Urbandale for several years now. I have used their service deprtment since 2016. Djala Toure recently assisted me with my purchase of a Subaru Crosstrek. The entire experience More

by Zelda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 15, 2024 -

Ramsey Subaru of Des Moines responded

Congratulations on your new vehicle, Zelda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Djala was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Lithia Ramsey Subaru Team

February 07, 2024

This was my first time buying a car, and Paul was pretty patient and helpful with all my questions. More

by Shu-Wen Chen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Feb 08, 2024 -

Ramsey Subaru of Des Moines responded

Thanks for your outstanding review, Shu-Wen! I'm very happy to hear that Paul was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lithia Ramsey Subaru Team

February 03, 2024

I just bought a Subaru Crosstrek from Ramsey Subaru from Paul Moser. He was so very helpful with the details of the sale and helping me with all of the paperwork and questions that I had about the vehicle. More

by jhinners
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Phil Johnson
Feb 07, 2024 -

Ramsey Subaru of Des Moines responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Paul was able to provide you with a helpful and pleasant buying experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lithia Ramsey Subaru Team

January 31, 2024

Service is always great and on time. Service representatives are very professional and explain everything well. I get a text with updates and get answers to my questions quickly. The wai More

by Rhino'sGrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Barber
Feb 02, 2024 -

Ramsey Subaru of Des Moines responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lithia Ramsey Subaru Team

January 25, 2024

Everyone I have worked with in the purchase of my new 2024 Suburu Forester was friendly and knowledgeable. Any questions I had in text form were quickly answered. Anything that I requested help with was More

by schmadtrek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Paul Moser
Jan 30, 2024 -

Ramsey Subaru of Des Moines responded

Thank you so much for taking the time to write this review. We're very happy to hear about your positive experience at Lithia Ramsey Subaru. Congratulations on the new 2024 Subaru Forester! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, The Lithia Ramsey Subaru Team

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