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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

October 26, 2020

All employees are always kind, knowledgeable and courtious. All areas of facility are always clean and neat. Wait time is minimal. Always waited on right away. More

by Bob G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Parker
October 26, 2020

I just purchased my second Subaru from Paul Moser at Ramsey. I returned to Ramsey because of my positive experiences with Paul and the dealership’s customer service. Paul is GREAT to work with-patient More

by ppryerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
October 26, 2020

Declined warranty on a $40k+ sports car. Did not release the complete diagnosis report or information based on what the technician tore apart to make it easier for another shop to rebuild. The service dept More

by Fireinfireinurholeurhole6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Parker
October 25, 2020

We bought a used car from Rodney Elam, he was very friendly and personable. I love that he informed us about the car’s history. Definitely recommend Ramsey and Rodney, although I am sure most of t More

by jasonya17
Recommend Dealer
Yes
Employees Worked With
Rodney Elam
October 25, 2020

Timely response for a non-appointment service visit. Staff is always helpful. Got good advice on a small dent in the hood, and will have Ramsey fix it soon. More

by robert.lutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names of staff
October 25, 2020

Enjoyed the salesperson, took the time to show my options and the costs. The work was outstanding at a fair cost. Would return to this dealership. More

by markcrouch17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 25, 2020

Had an unsyc’d power window control due to a jump start. They were kind enough to show me how the connection is restored so I can do this simple repair in the future if needed. More

by Iowa Visitor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Allan Fitz
October 23, 2020

Paul Moser was great to work with. He answered all my questions. This is Covid time and he wore a mask to keep things a bit safer. The process of buying a car was a conversation... no pressure. Paul m More

by RcinWDM
Recommend Dealer
Yes
Employees Worked With
Paul Moser
October 23, 2020

We just purchased our 4th Outback from Paul Moser at Ramsey Subaru. Paul was great to work with this time, as he has always been. Ramsey Subaru is an excellent place to buy a car, we will be back! More

by tomcatlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler, Pat Klinefelter
October 22, 2020

I had the oil changed and tires rotated. Done in a professional,timely manner as usual. I love the excellent car wash that is given! More

by garypatem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Peterson, Allan Fitz, Scott Van Syoc
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