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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

October 30, 2020

I had a bumpy start to purchasing my car here but Chris took over and was outstanding and got me the exact car I wanted! More

by beesonhayli
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Brandon Williams, Chris Donahue, Pat Klinefelter
October 30, 2020

Very friendly staff that is always looking out for your best interests when making decisions about buying a car. Very impressed with their work and customer service. More

by jaime.suther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros, Brian Achenbach
October 30, 2020

Pleasant and efficient; work was completed before the estimated time given. The appointment was for 2 recalls so there was no charge. Love the free car wash! More

by klpenman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 30, 2020

Nothing less than impressed with service, only downside was the cost of having key fobs made, with technology, that should easier. The system should have been set up to able to enter a VIN number and have More

by Paulsendale1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
October 29, 2020

Joel was friendly, knowledgeable, helpful and nice to work with. So far I am liking my CX-5. I also appreciate that the employees were wearing masks during this pandemic. Thanks. More

by IPlay88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Joel Russo
October 29, 2020

Scott went above the normal expectations of a service manager to help me get my car in and the price it was going to cost to fix it. More

by ostump55
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Van Syoc
October 29, 2020

Easy drop off.Nice clean place to wait.Done quickly and Easy drop off. Nice clean place to wait. Done quickly and no hassels! First oil change was for free since I bought a new Forester. More

by maejensen7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember but all were very nice., Paul Moser
October 29, 2020

Nathaniel made car shopping/purchasing an enjoyable experience - very personable and knowledgeable. Appreciated the 1:1 review of my Subaru settings too. Satisfied with the price, especially the zero More

by whatmovesyou2inspire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Brad Wheeler, Natthanial Devick
October 28, 2020

It was quick to get in and out for my oil change and I had an additional issue that was also taken care of at the same time without having to reschedule. More

by owensonam
Recommend Dealer
Yes
Employees Worked With
Steve Eastman
October 28, 2020

The service was efficient. The wait not excessive. The rep was good at explaining what was done to the vehicle. The waiting area was clean. More

by RBSTEMSRUD
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
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