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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

November 02, 2020

The experience was excellent, Brian provided information without putting on too much pressure. I sincerely appreciated all the help he gave me! Great buying experience! More

by karenlong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Novak, Brian Achenbach
November 02, 2020

Our purchasing experience with Chris Dixon was excellent, Chris was attentive as we shared our needs, concerns and desires. He asked insightful questions and offered additional factors for us to consider. Ni More

by Renee and Jim Jansen
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Pat Klinefelter, Nick Vaughn
November 02, 2020

One of the best dealerships I have ever done business with! No pressure salesman and always can trust the service department as well. Overall 5 star dealership! More

by stephanie.alise2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
November 02, 2020

I came in a little underwhelmed because of a couple listings of vehicles that weren’t ready. But, Rufad kept in good communication and let me know one of them was back from being detailed so I could ta More

by MikeOwen89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Jeff Rauen, Rufad Medinoski
November 02, 2020

Good job and quickly in and out during this COVID time. Arrived early and got right in for service. Waiting area was social distanced and felt safe. More

by RIKATIJ75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Fitz
November 01, 2020

Done a fabulous job. Love my Subaru. It's my 2nd one. Service was good. The cost was kind of high. I think they should make it a little lower. More

by Kamerick80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eastman
November 01, 2020

Paul is amazing. He listened to us. I shopped around to other dealers, got the best deal I could from those. We had bought our first Subaru from Ramsey and wanted to return since it was the close dealer bu More

by Steven
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
November 01, 2020

Excellent work and reasonable cost. Cory kept us informed and broke down the costs for us so we vould make better-informed decisions. Look forward to bringing our CX-9 to them for future service ne More

by ClanCratty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
November 01, 2020

We were pleased with the service that Ramsey performed. We got our appointment is quick and everything was completed in record time. I would use Ramsey for our next service. More

by dolmagedenny
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
November 01, 2020

Service manager would not replace windshield that was obviously a bad windshield. Crack came from passenger side while sitting. Many glass professionals informed me I got a bad windshield. Cracked after More

by scott.herrmann641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Williams
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