Ramsey Subaru of Des Moines

Good, quick oil change and tire inspection. However, I could not wait outside while my car was being serviced and I waited inside. Many people passing by or from other departments were not wearing masks. could not wait outside while my car was being serviced and I waited inside. Many people passing by or from other departments were not wearing masks. I really wish they would enforce wearing masks. More

The service department worked me in. Was courteous and friendly. Finished the work in the time promised. The car wash coupon was an unexpected bonus. friendly. Finished the work in the time promised. The car wash coupon was an unexpected bonus. More

Always friendly courteous service. My concerns and questions are always answered in a timely manner. I feel like Ramsey Sabaru and Paul Moser have my best interest in mind! I always feel at home when questions are always answered in a timely manner. I feel like Ramsey Sabaru and Paul Moser have my best interest in mind! I always feel at home when I am at Ramsey Sabaru! More

Initial interaction with sales staff was great. Answered my many questions well. However, the follow-through with acquiring the vehicle I wanted to buy, took weeks longer than I was told it would. I had to my many questions well. However, the follow-through with acquiring the vehicle I wanted to buy, took weeks longer than I was told it would. I had to call them back to find out where we were in the process more than once over the course of 3 weeks. It felt like I was the one hounding them to please let me buy a car from you. Only when I called the sales manager directly did things get moving along in a timely manner. He was very apologetic about the whole situation but I was never offered any consolation for the inconvenience of waiting for a car for over 3 weeks I had been originally told would take a few days. I’m sorry to say that if I buy another Subaru in the future I may consider driving 2 hours to another dealer. More

I love my Subaru Legacy I bought in June from you. The motor pool side is awesome, very friendly and timely with taking care of my mechanical needs! motor pool side is awesome, very friendly and timely with taking care of my mechanical needs! More

I love my Subaru Crosstrek. Mitch took time to teach me how to use all the fancy new options that weren't available on my old car. I had a great experience buying a new car. how to use all the fancy new options that weren't available on my old car. I had a great experience buying a new car. More

The best new car purchasing experience I have ever had. Everything was as we were told, no last minute confusion or changes. Jake completely knew his very complicated product and was a pleasure to deal Everything was as we were told, no last minute confusion or changes. Jake completely knew his very complicated product and was a pleasure to deal with from start to finish. Kim handled the financing like a pro. More

Paul is a great salesman. He is good at explaining the features of the vehicle. No hardcore pressure. First class service. Always treated excellently. He's my favorite car salesman. features of the vehicle. No hardcore pressure. First class service. Always treated excellently. He's my favorite car salesman. More

We had never looked at, nor driven, a Subaru vehicle. We had nothing but friendly associates interact with us. Whether it be while we were waiting for something, or when I was trying to find a Diet Coke. had nothing but friendly associates interact with us. Whether it be while we were waiting for something, or when I was trying to find a Diet Coke. More

Over all was a nice place to buy a car, but let people know if they want to do a downpatment to bring a check. know if they want to do a downpatment to bring a check. More