Ramsey Subaru of Des Moines

Brought in my crosstrek for a Metal rattle noise. The facility had my vehicle from end of july to early November. During which time i was told it was fixed multiple times and multiple times it was not fi facility had my vehicle from end of july to early November. During which time i was told it was fixed multiple times and multiple times it was not fixed. I had 4-5 loaner vehicles during this time and my vehicle STILL makes the noise. The final time i picked up my car the engine light came on because someone had put in the camshaft sensors backwards. I haven’t brought it back because it’s blatantly obvious that they don’t know what to do. I’m disappointed because I love subaru vehicles. Thank the Lord it’s not impacting the driving ability. More

Ramsey was great. They were willing to negotiate on a price that would work for me and they were able to get me into an amazing car really quickly. Ramsey had excellent service and were exceptional. As a price that would work for me and they were able to get me into an amazing car really quickly. Ramsey had excellent service and were exceptional. As a side note, I feel like the procedures that they were using to protect the customers for COVID-19 we're effective. More

Things have changed for the better big time. My experience at the service station was perfect in every way. Thank you so much. Julie Freeman experience at the service station was perfect in every way. Thank you so much. Julie Freeman More

Brian presented the sale very well. He explained the works of the car in a very informative and demonstrative manner. He went with us for the trial drive. He tried his sale very sufficiently but not too works of the car in a very informative and demonstrative manner. He went with us for the trial drive. He tried his sale very sufficiently but not too aggressive or pushy. He made the purchase experience very pleasant and informative. More

I went to have a rear door fixed, the tech shorted out the computer module and didn't tell anyone. I made it home and tried to open the rear door which didn't work. I was asked to return the vehicle to the computer module and didn't tell anyone. I made it home and tried to open the rear door which didn't work. I was asked to return the vehicle to the service center (1 1/2 hour drive one way) and was given a loaner car. A week later I was told I had to pay an additional $300 - $400 for the computer module. After I asked how I would file a complaint the service manager waived the computer module fee. More

I called ahead and got right in to have the clock changed to correct time. The service was fast. Friendly service. Thank you very much, to correct time. The service was fast. Friendly service. Thank you very much, More

The service team is very helpful. All service work was done timely and accurately. Excellent service and a job well done. The car wash and complimentary snacks are a plus. done timely and accurately. Excellent service and a job well done. The car wash and complimentary snacks are a plus. More

Excellent from beginning to finish. Jeremy is absolutely the best. He took the time to explain all the moving parts and pieces of the vehicle, and he made sure I understood it all before I left the lot. I w the best. He took the time to explain all the moving parts and pieces of the vehicle, and he made sure I understood it all before I left the lot. I wouldn't do business with anyone else. More

Paul Moser did a great job explaining how everything works on my 2021 Forester! He is very knowledgeable and took his time answering all of my questions. Brad Wheeler made the paperwork fast and eas works on my 2021 Forester! He is very knowledgeable and took his time answering all of my questions. Brad Wheeler made the paperwork fast and easy to get through. Great place to buy a car! More

Even though a new rear view mirror was not available for Sadie.... it was no big deal because Dennis Parker (and his favorite line, “We gotta problem”) was a true rock star through it all. Ramsey is blesse Sadie.... it was no big deal because Dennis Parker (and his favorite line, “We gotta problem”) was a true rock star through it all. Ramsey is blessed to have him on staff🇺🇸🙏🏻❤️ More