Ramsey Subaru of Des Moines

Ramsey Mazda??? What are you talking about!!! GO EVERY WHERE IN THE COUNTRY BUT DO NOT EVER GO TO RAMSEY MAZDA. Do you understand that? Every single word written here is true and swear to god that I am no WHERE IN THE COUNTRY BUT DO NOT EVER GO TO RAMSEY MAZDA. Do you understand that? Every single word written here is true and swear to god that I am not writing anything wrong here. I went to Ramsey Mazda looking at their advertisement on CX 7 lease program. I specifically inquired for the advertised vehicle at the beginning and I clearly mentioned them what I was looking for. The sales person was very good at the beginning. He was very informative and we had a very good test drive for the vehicle. we worked out for almost one and half hours for all other vehicle but the advertised vehicle. After our repeated request to him to work on advertised vehicle and NOW COMES THE TRICK. He went to his manager and came back after 10 minutes and told me "I have a bad news for you guys...the vehicle you were looking for (advertised vehicle) has just been sold to another customer, but I have another vehicle with different trim level and for which we can work out" AFTER WASTING MY ALMOST 2 HOURS HE WAS TELLING ME THAT THE VEHICLE WAS NO MORE AVAILABLE!!!!!!!!!!! He gave me whooping amount for the another vehicle. I was so upset and I was about to leave and he played another trick. He went back to his MANAGER and came back with 5000 upfront amount in place of advertised 2000 amount. He was trying to get sales tax on full amount of the car even though I was leasing the car!!!!!!!!!!!!! Then I thought enough is enough and I must leave these UNETHICAL xxxxxxxx. Then he suddenly called his manager to talk to me. YOU KNOW WHAT MANAGER TOLD ME?? "The vehicle you were looking for was sold today morning (sales person told me it was sold just 10 minutes back). I told him then why you had wasted my time? Now read his replies. 1. His reply number one. "this is not just your waste of time but this is salesman's waste of time as well" 2. His reply number two. "I was responsible for inquiring whether the vehicle was available by asking specifically to the manager, sales guys is new and he does not know much about the inventory." HE DID NOT FEEL SORRY FOR WHAT HAD HAPPENED TO US. You can not argue with these HIGHLY UNETHICAL xxxxxxxx. I decided to leave immediately and never ever come back again. THIS IS A WARNING MASSAGE TO EVERY ONE WHO WANT TO GO THE RAMSEY MAZDA. More