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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,531 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,531 reviews

December 20, 2020

Once again a terrific experience at Ramsey Subaru. This was our 5th Subaru purchase from Paul Moser there. Whole process was a pleasure as car dealers too often are not. Paul made it easy without a bunch o More

by LarryS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Paul Moser, Dennis Bracewell, Jerry Vansickel
Dec 23, 2020 -

Ramsey Subaru of Des Moines responded

Larry, thank you for your loyalty to our dealership and for taking the time to write this review. Paul’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Lithia Ramsey Subaru Team

December 17, 2020

Once again we got great service when we bought our second Subaru Crosstrek by Mitch Williams. He answered all of our questions and helped us to get to know our vehicle in every way he could. Thanks Mitch, gr More

by Mike Lozano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
December 08, 2020

We have been buying cars from this dealership for more than 25 years, and everyone is helpful and experienced. This is the second car we've purchased from Paul - each time we see him, it's like seeing an More

by sandy.henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Dec 11, 2020 -

Ramsey Subaru of Des Moines responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! - The Lithia Ramsey Subaru Team

December 07, 2020

We had a service appointment and it was completed without any delays, and the cost was fair. My only criticism would be the ugly outdated service reminder sticker. More

by randjkrueg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Van Syoc
Dec 10, 2020 -

Ramsey Subaru of Des Moines responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - The Lithia Ramsey Subaru Team

December 07, 2020

Purchased a 2021 Subaru Outback Limited from Chris Donahue.Sales experience was top notch.Chris knew about every feature that the Outback Limited had to offer.I would recommend Chris to anyone interes More

by jeffmarshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn
Dec 10, 2020 -

Ramsey Subaru of Des Moines responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such exceptional service! Thank you again and congratulations on your new car. - The Lithia Ramsey Subaru Team

December 07, 2020

Very disappointed in the service. It took 5 weeks to get a wheel replaced and then it only happened after I acquired the wheel myself. More

by ROBK84098
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cory Wolford
December 03, 2020

Great Subaru Dealership. Brandon is extremely professional and at the same time very friendly and adds a high level of value added insights. Will get another subaru for sure next time. maybe a WR More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
December 03, 2020

Great Subaru Dealership. Everyone that I worked with were friendly and knowledgable! They were able to answer all of my questions and made the process easy. More

by kaitcourt3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
December 02, 2020

It was perfect in all ways but in particular Chris Dixon and the finance person!!! They were very knowledgeable, polite, professional and an excellent representation for your company! This is my 2nd Subaru More

by Cummingsdiane2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Kim Freeborn, Pat Klinefelter
December 01, 2020

We could not be more impressed with the experience purchasing our new vehicle from Ramsey Subaru. From the top-notch service provided by Paul Moser and Brad Wheeler to the delivery of our vehicle, eve More

by christinagayman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler
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