Ramsey Subaru of Des Moines
Urbandale, IA
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Great Experience Paul Moser is a genuine caring person who made our first time Subaru purchase a great experience. He is very informative, patient and exceeded all of Paul Moser is a genuine caring person who made our first time Subaru purchase a great experience. He is very informative, patient and exceeded all of our expecations in customer service. We know if we have any questions, Paul will be there for us after the sale. We will highly recommend him to our friends! More
My fourth Subaru purchase My experience was great. Paul Moser was, as always, helpful and professional. I like the fact that it still has a CD! I still wish Subaru would add My experience was great. Paul Moser was, as always, helpful and professional. I like the fact that it still has a CD! I still wish Subaru would add the color yellow to the choices. The car pretty much sells itself. More
Purcahsed a Subaru as a Business Vehicle My husband and I just purchased our first new car from Ramsey Subaru, and Paul helped us with the sale. We had done a little research online and in C My husband and I just purchased our first new car from Ramsey Subaru, and Paul helped us with the sale. We had done a little research online and in Consumer Reports, and the Subaru Forester was the most highly rated vehicle of its type. Paul made the process very easy and straightforward, and answered all of our questions thoroughly. We took some time to think about it, but didn't have to think very hard! We came back and completed the purchase a couple of days later. The only aspect of the process I didn't particularly like is that the dealership submits the license plate paperwork for you, but it takes up to 45 days. I could have taken the paperwork in to the county myself the next day and completed the process, without a fee. Otherwise we had a great experience--plus, Subaru is very pet-friendly and supports companion animal welfare causes, which is first in my book as a dog trainer! More
New subaru I would like to thanks all the employee for the excelent help they give us i really like the subaru excellent service thank you guys again I would like to thanks all the employee for the excelent help they give us i really like the subaru excellent service thank you guys again More
I shouldn't have waited so long! I was the last of 5 siblings to purchase a Subaru Outback and knew the first day of my purchase that I had waited to long to enjoy this great car! I was the last of 5 siblings to purchase a Subaru Outback and knew the first day of my purchase that I had waited to long to enjoy this great car! My husband and I traveled over 100 miles to purchase from Ramsey Subaru. I appreciated salesman Paul Moser's patience while I finalized my decision over a number of weeks, as well as the extended period of time he took to familiarize us with the workings of the car on the date of purchase. Marcy Davis walked us through the financial end of the transaction. Both of these Ramsey Subaru staff went out of their way to be helpful and their professionalism and great senses of humor were much appreciated. More
New purchase Exceptional service. I have been stressed out about the process of purchasing a new car, and I was surprised by how easy and stress free Paul Moser ma Exceptional service. I have been stressed out about the process of purchasing a new car, and I was surprised by how easy and stress free Paul Moser made the process. I never felt pressured or obligated to do anything, and he provided all the information necessary in order to make the decision that was right for me. Thank you for everything. More
Our New Subaru We were treated well from start to finish as we shopped, took two test drives, and bought our new Subaru. We worked with both Chris Donahue and Brand We were treated well from start to finish as we shopped, took two test drives, and bought our new Subaru. We worked with both Chris Donahue and Brandon Williams. Both were attentive to our wishes and scheduling limitations, provided us with lots of helpful information, and gave our needs first priority. We would feel comfortable contacting either of them with any questions or concerns. We would highly recommend the Ramsey dealership and these two salesmen. More
my new crosstrek Had a great experience at Ramsey Subaru! My sales man Jamie Shrock was exellent! Along with the rest of the team there. I love my Crosstrek and the wi Had a great experience at Ramsey Subaru! My sales man Jamie Shrock was exellent! Along with the rest of the team there. I love my Crosstrek and the wife is interested in a Subaru now and wouldn't hesitate to go back. Thanks Ramsey Subaru. Matt More
Positive My experience with Tracy and the staff was exceptional, I was a little worried about purchasing a new vehicle but Tracy moved right along and I drove My experience with Tracy and the staff was exceptional, I was a little worried about purchasing a new vehicle but Tracy moved right along and I drove my cx5 home More
Best sales and service staff in town. We have purchased two vehicles from Paul at Ramsey Subaru, and both experiences were perfect. In March 2015, we traded in my 2009 Focus Coupe for a 20 We have purchased two vehicles from Paul at Ramsey Subaru, and both experiences were perfect. In March 2015, we traded in my 2009 Focus Coupe for a 2015 XV Crosstrek and worked with Paul. Every aspect of the transaction was seamless. We went in on a Saturday, one of their busiest days. Within 2 days, the the entire process was done. We also completed all of our routine service at the dealership, including some warranty services when we ran over something in the road and blew a tire. Billy and Jerry were our go-to service guys, and we were always in/out in about an hour. The waiting room is always stocked, always comfortable, and the staff is always friendly. We follow Paul on social media, and fell in love with the 2017 Outback models. I tweeted Paul at got a message back immediately, we made an appointment for test drive in the same day. We test drove an Outback, and Paul spent as long as we needed to talk about exterior/interior color options, add-on feature packages, and all of the awesome things that come along with the new models. We decided on an Outback in carbide grey with slate black leather interior, Eyesight and navigation. We worked with Marcy on the financing and warranty details, as we talked about our mutual love of dogs. The approval process was smooth, and the delivery happened same-day. From start to finish, we were at the dealership for about 4 hours- that includes the first test drive, to the full trade-in. Paul and Marcy make an excellent team. Paul remembered us from our purchase 2 years prior, and it made for great conversation. Marcy got us in as quickly as possible, on the busiest of days, and worked with our financing company to ensure we got the best rate as returning customers. Not only are we Subaru customers for life, we are Ramsey customers for life. More