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Ramsey Subaru of Des Moines
Urbandale, IA
2,531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 25, 2020
I will Be taking my car into the dealership for the third time next week to fix a problem that still isn’t fixed. They have promised me twice that it was. Jerry is very helpful and has promised to make it ri time next week to fix a problem that still isn’t fixed. They have promised me twice that it was. Jerry is very helpful and has promised to make it right. I am sincerely hoping that he does. Not all service representatives are doing a good job of keeping their masks on while there are customers in the garage. More
by TLMORRIS772
Verified CustomerEmployees Worked With
Jerry Vansickel
December 24, 2020
My salesman is simply awesome to work with. Will continue coming back as long as he’s there! He was always honest and quick to respond to me whenever I would send him questions coming back as long as he’s there! He was always honest and quick to respond to me whenever I would send him questions More
by CORDOVERTON
Employees Worked With
Kim Freeborn, Jake Scent
December 23, 2020
Needed to bring vehicle due to a recall. Scheduling was easy. Chose to wait. Area was comfortable & appropriately spaced for COVID. Employees were very helpful. easy. Chose to wait. Area was comfortable & appropriately spaced for COVID. Employees were very helpful. More
by LJMACJ
Employees Worked With
Don’t recall specific names, sorry.
December 22, 2020
Leased my second outback with them. Great experience all around once again. Chris is awesome to work with and took great care of me. Fully recommend. around once again. Chris is awesome to work with and took great care of me. Fully recommend. More
by JMEYER3205
Employees Worked With
Chris Donahue
December 22, 2020
Service was great. I called at 5:11pm and got in the next day. They diagnosed the problem and notified me right away. Since it was the transmission they needed more time to work on it. Loaned me a car for th day. They diagnosed the problem and notified me right away. Since it was the transmission they needed more time to work on it. Loaned me a car for the weekend. It was done Monday afternoon. All this just before Christmas. More
by LPCBUTLER
Employees Worked With
The van driver , Jerry Vansickel
December 22, 2020
I have had nothing but great service. Jerry does a great and fantastic job. I never have to worry when I take my vehicles in for service. Have felt safe going in during COVID times and the do a great job and fantastic job. I never have to worry when I take my vehicles in for service. Have felt safe going in during COVID times and the do a great job making everyone feel safe More
by RamseyFan
Employees Worked With
Jerry Vansickel
December 21, 2020
Fixed our problem; thoroughly disappointed with their communication as to what the diagnosis was. I shouldn’t have to call many times for an update over several hours. communication as to what the diagnosis was. I shouldn’t have to call many times for an update over several hours. More
by JOEl
Employees Worked With
Jerry Vansickel
December 21, 2020
They fixed my airbag as asked, but sealed my phone charger inside the console and now lighter/Garmon plug in/charger doesn't work. Now I'm stuck driving 80 miles again. Kind of upset over somethin charger inside the console and now lighter/Garmon plug in/charger doesn't work. Now I'm stuck driving 80 miles again. Kind of upset over something so minor that was overlooked 😔 More
by HOTTOTCOOK
Employees Worked With
Jerry Vansickel, Dennis Parker , Cory Wolford, Curt Barber , Allan Fitz, Dave Davis, Scott Van Syoc, Travis Hines, Brandi Booth, Steve Eastman
December 21, 2020
Super friendly and helpful. Nathaniel was great to work with and called me days after the sale to see if I had any issues. We love the car, and would get another in a heartbeat!! 💓 with and called me days after the sale to see if I had any issues. We love the car, and would get another in a heartbeat!! 💓 More
by GMVRIEZE
Employees Worked With
Matt Grafft, Phil Johnson, Natthanial Devick
December 21, 2020
I am a customer from out of state. It was gratifying to receive quality service when I needed it. The work was done on time and the shuttle driver was friendly and on time receive quality service when I needed it. The work was done on time and the shuttle driver was friendly and on time More
by Gene Johnson
Employees Worked With
The shuttle driver
