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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,544 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,544 reviews

January 06, 2021

I have confidence in this dealership that they will do well for me. That includes sales and service. I also feel safer driving a Suburu. More

by BONNIER1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Barber
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

BONNIER1130 Thank you for taking the time to say a few kind words about or sales and service teams . We all appreciate that and the confidence you have in your Subaru. Tim Jennings General Sales Manager Ramsey Subaru of Des Moines

January 06, 2021

This was my family’s second time using this dealership and we have had great experiences both times. I will recommend the dealership as well as Rodney to anyone who needs a vehicle new or used. More

by ROSS.AGER89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Elam
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Ross, Thank you for your return business we do appreciate it. Also thank you for taking the time to tell us about your experience here and with our sales team member Rodney .Rodney is one of out top sale people here and people just enjoy working with him as you know. If there is anything we can do please let us know. Tim Jennings General Sales Manager Ramsey Subaru of Des Moines

January 06, 2021

All good. Appreciate the help. Took the trade in and able to work through multiple issues to get a car that day. Good customer service. More

by KRAMERA990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Jake Scent
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Hello, Thank you for your business and for taking the time to let us know about your visit with us. Tim Jennings General Sales Manager Ramsey Subaru of Des Moines

January 05, 2021

The service was great and very professional! They are quick very efficient and advised me about a filter replacement and everything was completed and I was on my way. Everyone was courteous and it was a More

by rlclark45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
Jan 08, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, - The Lithia Ramsey Subaru Team

January 05, 2021

great experience purchasing a car - staff are experts when it comes to the brand and truly brand ambassadors only problem was the length it took to get out the door with a new car. nearly 5 hour tran More

by johnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Ramsey Subaru, we value our customers and we look forward to seeing you on your next visit. - The Lithia Ramsey Subaru Team

January 05, 2021

Very friendly and helpful staff that take the stress and confusion out of the car buying process and help you get the best possible results. More

by MADIRJOHANNSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Long , Dejah Hassler, Kim Freeborn, Steve Martelli
January 05, 2021

Jake was excellent. He listened to what I was saying and was very diligent at getting me what I wanted in a timely manner. Thanks Jake! More

by OLDWORLDMASONRYIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Scent
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

We are pleased to hear that you had an excellent experience with Jake and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. - The Lithia Ramsey Subaru Team

January 05, 2021

They always do good work. Nice Staff. Good sense of humor. They are also practicing good Covid regimen and I feel safe taking my car there for service. More

by BARBERER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Jan 08, 2021 -

Ramsey Subaru of Des Moines responded

We appreciate you taking a moment to leave us this wonderful feedback! The safety and satisfaction of our customers is our highest priority, and we're happy to learn you felt comfortable during the entire transaction. Let us know if there's anything else we can do for you; be it service or sales. - The Lithia Ramsey Subaru Team

January 05, 2021

Matt G is a very good and considerate sales person. Excellent follow up. Service dept is good as well. Resposive to needs and helpful when there is a problem. More

by DIXIEDOLITTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Jerry Vansickel, Dave Davis, Steve Eastman
Jan 08, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, - The Lithia Ramsey Subaru Team

January 05, 2021

They are very helpful. The guys at the service counter are friendly and always willing to answer any questions I have. Body shop worked on my car after a minor accident, it turned out fantastic. More

by blehnen7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros
Jan 08, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, - The Lithia Ramsey Subaru Team

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