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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

January 11, 2021

This was our first Subaru and first purchase from Ramsey. Jake Scent did a great job and made the process seamless, professional and insured we were happy with our selection More

by kevinh6
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Jake Scent
Jan 14, 2021 -

Ramsey Subaru of Des Moines responded

Kevin, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia Ramsey Subaru! Best, The Lithia Ramsey Subaru Team

January 10, 2021

Gave another chance to sell me car since less than mile from my house but they can't be bothered to look for used Outback for me. Had last new Subaru delivered from Chicago in 2011 for $4000 less than Ram More

by THefner3313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Williams
January 08, 2021

The staff are friendly and the waiting area was clean and well stocked. The check in process was easy and the time estimate was accurate. More

by AARON.BRYAN7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Aaron. thank you for taking the time to tell us about your visit. We truly appreciate your business and the kind words . Tim Jennings General Sales Manager Ramsey Subaru of DesMoines

January 08, 2021

I have been going to your dealership now for about 5 years. Your sales team and service team are always friendly and accommodating. I ❤️ My Subaru! More

by jtabe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for your business and the kind words about our teams. We truly appreciate it. Have a great day Tim Jennings General Sales Manager Ramsey Subaru

January 07, 2021

They have worked hard to try and figure out the issues with the vehicle. they stayed in touch with me each step of the way it was very helpful. More

by tcraig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Jan 12, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Lithia Ramsey Subaru Team

January 07, 2021

I just purchased my third Subaru from Ramsey Subaru. I just purchased my third Subaru from Ramsey Subaru. (My daughter has purchased two Subaru's and my two previous cars and her first Subaru are drive More

by ojanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Parker , Cory Wolford
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Mr. Anderson Thank you for letting us know about your experience here at Ramsey Subaru and for you and your family's loyalty with the Brand. I believe you will be just as happy if not more pleased with your New Subaru Tim Jennings General Sales Manager Ramsey Subaru of DesMoines

January 06, 2021

I have confidence in this dealership that they will do well for me. That includes sales and service. I also feel safer driving a Suburu. More

by BONNIER1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Barber
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

BONNIER1130 Thank you for taking the time to say a few kind words about or sales and service teams . We all appreciate that and the confidence you have in your Subaru. Tim Jennings General Sales Manager Ramsey Subaru of Des Moines

January 06, 2021

This was my family’s second time using this dealership and we have had great experiences both times. I will recommend the dealership as well as Rodney to anyone who needs a vehicle new or used. More

by ROSS.AGER89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Elam
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Ross, Thank you for your return business we do appreciate it. Also thank you for taking the time to tell us about your experience here and with our sales team member Rodney .Rodney is one of out top sale people here and people just enjoy working with him as you know. If there is anything we can do please let us know. Tim Jennings General Sales Manager Ramsey Subaru of Des Moines

January 06, 2021

All good. Appreciate the help. Took the trade in and able to work through multiple issues to get a car that day. Good customer service. More

by KRAMERA990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Jake Scent
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

Hello, Thank you for your business and for taking the time to let us know about your visit with us. Tim Jennings General Sales Manager Ramsey Subaru of Des Moines

January 05, 2021

great experience purchasing a car - staff are experts when it comes to the brand and truly brand ambassadors only problem was the length it took to get out the door with a new car. nearly 5 hour tran More

by johnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
Jan 11, 2021 -

Ramsey Subaru of Des Moines responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Ramsey Subaru, we value our customers and we look forward to seeing you on your next visit. - The Lithia Ramsey Subaru Team

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