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Ramsey Subaru of Des Moines

Urbandale, IA

4.7
2,515 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,515 reviews

February 07, 2019

Update of Radio Software. Everything went well. Done in exactly the amount of time I was promised. Nice waiting room area and the amenities are good. Very satisfied with the More

by uffdameg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
February 06, 2019

Great that i expect !! I just came to see this dealership ; i ear a lot about subaru cars; and i made my own investigation; to be honest, when i meet Mr. Paul moser, he is More

by Francis-7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
February 06, 2019

Service I needed to take my car in because there was a recall. I used the online scheduling which was really easy. The day of service could not have gone bett More

by jkwpony1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Jerry Vansickel
February 06, 2019

Outstanding Superior service during time crunch and bad winter weather incoming. They found serious break issue during oil change and repaired both while I waited More

by dlkb74
Customer Service
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name. She was awesome part of service team.
February 06, 2019

Got the Whip Dejah was very helpful and friendly. Not only was she a sweetheart, but I didn’t feel pressured to purchase a vehicle. It was a great atmosphere for a More

by cheeznipsrgud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler
February 05, 2019

Disappointed We took our car in for recall. When we go it back, it made a rattle when the fan was on. Took it back and was charged 10 dollars since there was a lea More

by krisrode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember employee name. I clicked a name so it would submit, Jerry Vansickel
February 04, 2019

Great experience JJ was very helpful and interested in finding me a vehicle that fit my family's needs. I will definitely reach out to him when we purchase a vehicle i More

by ju312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. J. James
February 04, 2019

Great service The service department determined what the problem was with my car and were able to get it repaired in one day. Online scheduling works well. More

by Jeepsterdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
February 04, 2019

Not pushy One of my biggest pet peeves of the car buying experience is having to deal with all the "offers: (ie. maintenance agreements, extended warranties, et More

by jwferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
February 04, 2019

excellent services was very helpful, made the transition from leasing to purchasing very easy. Received the coffee cups and cookies in the mail as a thank you for doing More

by tcd8966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug King
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