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Ramsey Subaru of Des Moines
Urbandale, IA
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Update of Radio Software. Everything went well. Done in exactly the amount of time I was promised. Nice waiting room area and the amenities are good. Very satisfied with the Everything went well. Done in exactly the amount of time I was promised. Nice waiting room area and the amenities are good. Very satisfied with the experience. More
Great that i expect !! I just came to see this dealership ; i ear a lot about subaru cars; and i made my own investigation; to be honest, when i meet Mr. Paul moser, he is I just came to see this dealership ; i ear a lot about subaru cars; and i made my own investigation; to be honest, when i meet Mr. Paul moser, he is very nice and honest,he talks with no pressure on me ,even he give me information about my interesting, and he just give my time to think about it,for me that was awesome, cause must of the people always try to "push" you like :"this is only for today.....etc,etc; he give all i looking for; thank you !!!; you are the man!!!; also Mrs.Kim Freesborn,explain me everything about my finance,very clear and very specific; you guy's make a great team; thank you again. More
Service I needed to take my car in because there was a recall. I used the online scheduling which was really easy. The day of service could not have gone bett I needed to take my car in because there was a recall. I used the online scheduling which was really easy. The day of service could not have gone better. Everyone was friendly and efficient. My salesman also came to check on how things were going with the car. More
Outstanding Superior service during time crunch and bad winter weather incoming. They found serious break issue during oil change and repaired both while I waited Superior service during time crunch and bad winter weather incoming. They found serious break issue during oil change and repaired both while I waited even though they too were busy. 5 star service More
Got the Whip Dejah was very helpful and friendly. Not only was she a sweetheart, but I didn’t feel pressured to purchase a vehicle. It was a great atmosphere for a Dejah was very helpful and friendly. Not only was she a sweetheart, but I didn’t feel pressured to purchase a vehicle. It was a great atmosphere for a first dealership car purchase. More
Disappointed We took our car in for recall. When we go it back, it made a rattle when the fan was on. Took it back and was charged 10 dollars since there was a lea We took our car in for recall. When we go it back, it made a rattle when the fan was on. Took it back and was charged 10 dollars since there was a leave inside. Also one of the dash compartments fell off and fixed mysel. In the past we have had good service. I have been buying cars from Ramsey for last 30 years. Very disappointed with the shabby service this time. More
Great experience JJ was very helpful and interested in finding me a vehicle that fit my family's needs. I will definitely reach out to him when we purchase a vehicle i JJ was very helpful and interested in finding me a vehicle that fit my family's needs. I will definitely reach out to him when we purchase a vehicle in the future. More
Great service The service department determined what the problem was with my car and were able to get it repaired in one day. Online scheduling works well. The service department determined what the problem was with my car and were able to get it repaired in one day. Online scheduling works well. More
Not pushy One of my biggest pet peeves of the car buying experience is having to deal with all the "offers: (ie. maintenance agreements, extended warranties, et One of my biggest pet peeves of the car buying experience is having to deal with all the "offers: (ie. maintenance agreements, extended warranties, etc) and the hard sell that goes along with it. When I said I was not interested, we were able to move on. Paul did a great job helping us find a care that met what we were looking for. More
excellent services was very helpful, made the transition from leasing to purchasing very easy. Received the coffee cups and cookies in the mail as a thank you for doing was very helpful, made the transition from leasing to purchasing very easy. Received the coffee cups and cookies in the mail as a thank you for doing business was a very special touch. Thanks Tracy and Chris More