Ramsey Subaru of Des Moines

Service men great, but more training for other employes Jerry Vansickel andBrandon Williams were great once I was able to speak directly with them. Some concern over receptionist. I had a flat tire the ni Jerry Vansickel andBrandon Williams were great once I was able to speak directly with them. Some concern over receptionist. I had a flat tire the night before out on the highway..Had to leave my car there until morning. My concern was the receptionist was not very helpful. I called in to her 4 times and she just said wait a minute and put me on hold. Did not get to speak to anyone. Everyone was super busy that morning, but I would advise her when someone calls in upset 4 times in a few minutes maybe she could extend her duties to ask my concerns and just go out and see if my car had been towed in. Also the young gentleman that came and got me when my car was finished, was mistaken about what was done. When asked he said my tire had to be replaced and that was not accurate. It was only patched. More

Excellent Experience Purchasing a vehicle from Paul at Ramsey is a hassle free experience. Paul is a fantastic salesperson to work with. I would and have recommended the Purchasing a vehicle from Paul at Ramsey is a hassle free experience. Paul is a fantastic salesperson to work with. I would and have recommended the dealership to my friends. More

Wonderful! Ramsey's Collision Center did an amazing job. I had someone back into me in a parking lot and it was my first accident ever. Since I had purchased the Ramsey's Collision Center did an amazing job. I had someone back into me in a parking lot and it was my first accident ever. Since I had purchased the vehicle from Ramsey that was the first place I thought of when the other drivers insurance company asked where I wanted to get it fixed. Ramsey got my vehicle in right away and worked hard to get it back to looking new again. Always answered any questions I had and kept me up to date on what was being done. I appreciate everything the collision team did for me. When I got my car back it looked perfect and they did a great detail job. Thank you all! More

Fridgd weather, dead battery Fridgid weather, towed to Ramsey, dead main fuse & battery. Ramsey got it done the same day even though I’m sure they were super busy because if the t Fridgid weather, towed to Ramsey, dead main fuse & battery. Ramsey got it done the same day even though I’m sure they were super busy because if the terrible weather More

Good experience Purchased a used car on a busy Saturday, but the team had us in and out in a couple hours. Dejah was great to work with, and Michael did a great job e Purchased a used car on a busy Saturday, but the team had us in and out in a couple hours. Dejah was great to work with, and Michael did a great job explaining the financial end clearly. More

Great customer service!! Always greeted in a friendly Manner by Matt and Service department. They make you feel like a valued customer. Matt is a genuine nice guy and it is ap Always greeted in a friendly Manner by Matt and Service department. They make you feel like a valued customer. Matt is a genuine nice guy and it is appreciated. More

Another Great Experience. Never have had a problem with service or sales. Anytime I have a question, they are quick to answer or quick to schedule me an appointment. Never have had a problem with service or sales. Anytime I have a question, they are quick to answer or quick to schedule me an appointment. More

It was great. helpful and friendly service. For just a simple oil change they really checked out the car for other issues. Thanks for the service. Great service helpful and friendly service. For just a simple oil change they really checked out the car for other issues. Thanks for the service. Great service More

Awesome Experience I had a great experience doing business with Ramsey auto center. Everything went well eventhough I had to change my schedule of car pick up. I commend I had a great experience doing business with Ramsey auto center. Everything went well eventhough I had to change my schedule of car pick up. I commend that they value customer convenience and the place looks awesome. So far I am happy with my car and they provide great deals as well. More

GREAT Great experience. Salesman was very friendly and knowledgeable. He spent at least an hour explaining all the new options of the new car. He showed us Great experience. Salesman was very friendly and knowledgeable. He spent at least an hour explaining all the new options of the new car. He showed us around the dealership and how the service department operated. More