Ramsey Subaru of Des Moines

Dejah is great to work with We had a great experience with Ramsey. They worked with us to find the right car quickly. Dejah was knowledgeable and helpful, but not pushy and aggre We had a great experience with Ramsey. They worked with us to find the right car quickly. Dejah was knowledgeable and helpful, but not pushy and aggressive. It was a great experience! More

Informative and straightforward sales experience. Came on the lot to look at one car. The 5 year old car looked new. Sales person was very helpful and knew the car would be a good fit for me and my fa Came on the lot to look at one car. The 5 year old car looked new. Sales person was very helpful and knew the car would be a good fit for me and my family. She strongly encouraged me to drive the new car home and pick up the old one later. I was hesitant, but generated much needed energy at my home. More

Great purchase experience Matt was very patient as well as knowledgeable to help us decide which vehicle was right for us. Never pushy but always available. Very concerned th Matt was very patient as well as knowledgeable to help us decide which vehicle was right for us. Never pushy but always available. Very concerned that we were happy with our decisions. Great experience. More

Love this place! This is the 3rd car we have bought from Ramsey. Their sales staff is so positive. They are honest and up front. I have NEVER felt pressured to buy a c This is the 3rd car we have bought from Ramsey. Their sales staff is so positive. They are honest and up front. I have NEVER felt pressured to buy a car. If anything, they have encouraged me to take my time and to make sure I was comfortable with the vehicles I have considered before I buy. We are going to buy another car for my youngest this coming summer and we will DEFINITELY be going to Ramsey. Thank you for providing high quality vehicles with an amazing sales and service staff. Dejah was so helpful. She was patient and even though she was super busy, she took time to talk to me and answer my questions. More

Mostly Satisfied Jessie was very nice to work with and made the process with my trade-in a breeze! Unfortunately, my vehicle was falsely advertised. 1 specific criteri Jessie was very nice to work with and made the process with my trade-in a breeze! Unfortunately, my vehicle was falsely advertised. 1 specific criteria I was shopping for was 4 wheel drive. My jeep was advertised as such and the sales rep Jessie even stated it having rear wheel drive with the ability to convert to 4 wheel when needed. It wasn't until the paperwork was complete and the "deal closed" was it realized this was in fact false. No where in the vehicle was there a way to switch to 4 wheel drive and when I asked another sales associate whom also spoke to a separate associate, the response I received was "all wheel drive is 4 wheel drive". Ummm, I beg to differ. I had already fallen in love with my Jeep however, but had the advertisement been absolutely true, I likely would've reconsidered the purchase. More

Oil change Was a bit annoying when I first arrived as it seemed to be under staffed and a new car load had arrived. Kinda felt sorry for the loan person trying Was a bit annoying when I first arrived as it seemed to be under staffed and a new car load had arrived. Kinda felt sorry for the loan person trying to help everybody. Just didn't know who was gonna help who. Perhaps it was also lunch time. Once things got going however everyone was very nice. Just a small blip on the horizon. More

Very good, quick service. This was a recall service on my 2018 Subaru and very thing was good. The recall had something to do with the radio and fuel gauge seems to work well. This was a recall service on my 2018 Subaru and very thing was good. The recall had something to do with the radio and fuel gauge seems to work well. More

Fast and friendly service The sales team was very prompt to greet us, and while waiting for paperwork to go through we were offered refreshments including some food that had be The sales team was very prompt to greet us, and while waiting for paperwork to go through we were offered refreshments including some food that had been brought for employees. The business manager was very thorough in explaining the contract and happy to answer any questions. More

Experience and understanding of sales & purchase Paul has been helpful and understanding at Ramsey Subaru for assisting my family and I in purchasing 2019 Subaru Ascent Premium model. Paul let my fa Paul has been helpful and understanding at Ramsey Subaru for assisting my family and I in purchasing 2019 Subaru Ascent Premium model. Paul let my family test drive Subaru Ascent twice before finally deciding to purchase the vehicle. Was able to get a discount and also a trade-in for the Subaru. More

Experienced, understanding, and friendly I am glad I get to work with Jeff on my purchase. He is really knowledgeable and very friendly. He is experienced and understanding. he helped make th I am glad I get to work with Jeff on my purchase. He is really knowledgeable and very friendly. He is experienced and understanding. he helped make the process quite smooth from beginning to end. More