Ramsey Subaru of Des Moines

Service and service rep. we’re friendly and good. Service was good. Only concern was that they were unable to reboot things from a recall on radio and components necessitating a new unit being ordered Service was good. Only concern was that they were unable to reboot things from a recall on radio and components necessitating a new unit being ordered. I don’t fault the dealership for this as there have been two recalls on our vehicle that we have owned for about seven months. We have been without a radio, clock, backup camera, and etc for over a month. I hope for better performance from this vehicle in the future. More

Purchase 2019 Forester Thanks for your awesome service. We got exactly the car we hoped for and excellent customer service related to our purchase! Thanks so much for your Thanks for your awesome service. We got exactly the car we hoped for and excellent customer service related to our purchase! Thanks so much for your help! More

Service I had my vehicle serviced for an airbag recall. The work to replace The airbag left my dashboard scratched and ajar as well as debris in the car. I had my vehicle serviced for an airbag recall. The work to replace The airbag left my dashboard scratched and ajar as well as debris in the car. More

Awesome They are very nice, clean, and understanding. Always don't mind being there. I wish though it was a little cheaper. Like the car wash that is given They are very nice, clean, and understanding. Always don't mind being there. I wish though it was a little cheaper. Like the car wash that is given. More

Service on 2018 Outback Ramsey Subaru always provides great service. This is the second vehicle I purchased from Ramsey. The staff are professional and friendly. The service Ramsey Subaru always provides great service. This is the second vehicle I purchased from Ramsey. The staff are professional and friendly. The service team usually has my car ready much quicker than the estimated time they predict. As a business woman I truly appreciate the fact that they respect the importance of my time. More

JJ was Awesome JJ James was very helpful. He was able to answer all of our buying questions. We would definitely recommend him to other buyers. Michael Novak wa JJ James was very helpful. He was able to answer all of our buying questions. We would definitely recommend him to other buyers. Michael Novak was condescending and rude, He acted as if he was put out by having to work with us. More

Efficient and quality When I arrived, they handled by visit with professionalism completing the service in a reasonable time frame and completing so I could be on my way. When I arrived, they handled by visit with professionalism completing the service in a reasonable time frame and completing so I could be on my way. More

Bad service I set up an online appointment for an oil change, detail, and for my car to be checked out after having an accident scheduled for 12. They didn’t get I set up an online appointment for an oil change, detail, and for my car to be checked out after having an accident scheduled for 12. They didn’t get to looking at my car until 2:30. I got out of there at 4. They didn’t even get my car detailed and didn’t inspect my car like I had requested. To top it off, I had the front windshield wipers replaced and when I got home, noticed one of them is cracked in half and doesn’t work! I also wanted to trade in my vehicle and they didn’t take me seriously and dismissed me. I would not waste my time going here. More

cut through the crap He was great to deal with! He shot straight with me which is something I don't expect when dealing with car dealerships. I had a misgiving with the ca He was great to deal with! He shot straight with me which is something I don't expect when dealing with car dealerships. I had a misgiving with the car and instead of trying to convince me otherwise accepted my thoughts and asked if it was a deal breaker. I decided it wasn't and bout the car. He went out to make sure i was comfortable with the car and the price. Would deal with him again! More