Ramsey Subaru of Des Moines
Urbandale, IA
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Thanks, Paul! Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealer Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealership and to Paul. Thanks More
Outstanding Service I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I tried Ramsey Subaru. But they sold to me because of price and the great customer service. Paul followed up with me to make sure I was still happy with my purchase, which was nice. Everyone at the dealership was very friendly and went out of their way to make me feel welcome. More
Excellent Service Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and se Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and service by technician was great. I bought this car from Ramsey and will continue to service and purchase future cars from them, even though I live 120 miles away. More
Experience with jom He was honest, helpful, not pushy and provided his input and perspective when it made sense to do so. Made the car evaluating and buying experienc He was honest, helpful, not pushy and provided his input and perspective when it made sense to do so. Made the car evaluating and buying experience relaxed. More
Service was fast and they were very friendly I had a great experience I will come back again Tracy was a great sales person she was knowledgeable and very friendly. When times come I will buy a I had a great experience I will come back again Tracy was a great sales person she was knowledgeable and very friendly. When times come I will buy another Mazda More
whatever I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. I didn't like that since I had an appointment to see a specific vehicle that the snow was not cleaned off and I had to request that the car be washed. More
A long time customer I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. More
Vehicle not ready & not taken care of When we picked up vehicle there were warning lights stating radar and brake system weren't working. This was due to car being backed into snow bank a When we picked up vehicle there were warning lights stating radar and brake system weren't working. This was due to car being backed into snow bank and/or ice. Steering wheel heater doesn't work all the time and service continues to question us about it not working - has not called Mazda to find out things to look for. More
Amazing experience I was struggling with another dealership with getting the car I wanted. I eyed a used car and dejah helped me finance through them with the price I wa I was struggling with another dealership with getting the car I wanted. I eyed a used car and dejah helped me finance through them with the price I wanted with the help of Dennis! I walked in at 9:00 am and walked out at 11:30 driving my new car off the lot. Dejah was up front and very trusting, also helped out with my infant when I needed to sign paperwork. Overall amazing experience I will definitely go back if need too! Thank you Auto Ramsey and Dejah! More
Bought a 14 Ford Focus Dashia was great, and fun to work with. We joked around and had fun while haggling on the price. She's a good salesperson. I feel the sales manager Dashia was great, and fun to work with. We joked around and had fun while haggling on the price. She's a good salesperson. I feel the sales manager wasn't very friendly, He never came out and spoke with me or introduced himself. More