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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

March 07, 2019

Thanks, Paul! Paul made this experience so easy and pleasant. We love all the things about the car that he assured us we would. I would send anyone to this dealer More

by JimandStephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
March 07, 2019

Outstanding Service I told Paul up front that I wanted a great experience if I was going to purchase a car. He made sure that happened! I test drove other cars before I More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
March 07, 2019

Excellent Service Their process for scheduling, receiving, repairing and picking up is very efficient. All personnel were polite and knowledgeable. Diagnostics and se More

by KTPhillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
March 06, 2019

Experience with jom He was honest, helpful, not pushy and provided his input and perspective when it made sense to do so. Made the car evaluating and buying experienc More

by jeffreyjones0416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Dennis Bracewell, Steve Martelli
March 06, 2019

Service was fast and they were very friendly I had a great experience I will come back again Tracy was a great sales person she was knowledgeable and very friendly. When times come I will buy a More

by seyeda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Tracy Plumb, Jerry Vansickel
Mar 07, 2019 -

Ramsey Subaru of Des Moines responded

Thank you for sharing your positive experience with us. Tracy does a great job for her customers and you can always call her with any questions. We thank you again and welcome you to the Ramsey Mazda family! Brad Wheeler, Sales Manager Ramsey Mazda

March 06, 2019

whatever I did like that the on-line person responded even though it was after hours. I also liked that Dejah called to make an appointment the very next day. More

by arneyquilts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Dejah Hassler
March 06, 2019

A long time customer I have been going here since 2002 and wouldn’t go anywhere else. The amount of time that it takes for anything exceeds my expectations. More

by suljicn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
March 05, 2019

Vehicle not ready & not taken care of When we picked up vehicle there were warning lights stating radar and brake system weren't working. This was due to car being backed into snow bank a More

by cuisc95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cory Wolford
March 04, 2019

Amazing experience I was struggling with another dealership with getting the car I wanted. I eyed a used car and dejah helped me finance through them with the price I wa More

by Allison.ashley1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Dejah Hassler, Dennis Bracewell
March 04, 2019

Bought a 14 Ford Focus Dashia was great, and fun to work with. We joked around and had fun while haggling on the price. She's a good salesperson. I feel the sales manager More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Dennis Bracewell
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