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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

March 17, 2019

Best service with top notch technicians. Courtious people. Great frendly service with top notch technicians that know the vehicles inside and out. I am a retired aircraft mechanic and realize that maintenance More

by Laurence Saberliner Pilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 17, 2019

Average experience Had an issue with my mazda battery,(I bought already a battery outside) and rather that refunding me or allowing me a credit they gave me one new batt More

by Attouf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
March 15, 2019

Good relationship throughout sale Found the deal we were looking for with a bit of haggling. Friendly throughout the process. Staff was knowledgeable about their products and relayed More

by mike.sheilarush
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Dennis Bracewell, Pat Klinefelter
March 14, 2019

Great service I can always trust that the mechanics and service employees at Ramsey will do a thorough job on my car. They are honest and timely as well More

by Ilovegreengold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris hines, Dennis Parker
March 14, 2019

Great experience! I haven't purchased a car from a dealership in quite some time, and I thought I was going to be super overwhelmed. Jessie Myers made the experience s More

by jackiebyerslmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Myers, Kim Freeborn
March 14, 2019

Challenging fix My car had the same problem multiple times. Ramsey service took the time to delve deeper when the first fixes didn’t take care of the problem. I appr More

by MARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 13, 2019

Good customer service Servicers are always willing to help from scheduling to service to payment. I appreciate that! I would recommend this dealership. I bought my 2017 Su More

by sherrie.stark
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
March 13, 2019

Patience paid off My 2013 Legacy had one of the recall engines. Ramsey’s patiently continued testing oil usage for nearly a year until the motor finally failed and cou More

by LINDA.MOUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
March 13, 2019

Best car buying experience ever! We so appreciate the no pressure car buying experience we had with Matt Grafft. He was very helpful answering our questions and respecting us as custo More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
March 13, 2019

Quick and effective This dealership works pretty quick to get your car maintained! I drove in and was out within 45 minutes without a previous appointment. The people in More

by ccels5765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue
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