Ramsey Subaru of Des Moines
Urbandale, IA
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Best service with top notch technicians. Courtious people. Great frendly service with top notch technicians that know the vehicles inside and out. I am a retired aircraft mechanic and realize that maintenance Great frendly service with top notch technicians that know the vehicles inside and out. I am a retired aircraft mechanic and realize that maintenance must be done right the first time. This is my wifes auto and I trust the technicians at Ramsey Auto Center. Urbandale. More
Average experience Had an issue with my mazda battery,(I bought already a battery outside) and rather that refunding me or allowing me a credit they gave me one new batt Had an issue with my mazda battery,(I bought already a battery outside) and rather that refunding me or allowing me a credit they gave me one new battery. More
Good relationship throughout sale Found the deal we were looking for with a bit of haggling. Friendly throughout the process. Staff was knowledgeable about their products and relayed Found the deal we were looking for with a bit of haggling. Friendly throughout the process. Staff was knowledgeable about their products and relayed that info to us in a easily understood manner. More
Great service I can always trust that the mechanics and service employees at Ramsey will do a thorough job on my car. They are honest and timely as well I can always trust that the mechanics and service employees at Ramsey will do a thorough job on my car. They are honest and timely as well More
Great experience! I haven't purchased a car from a dealership in quite some time, and I thought I was going to be super overwhelmed. Jessie Myers made the experience s I haven't purchased a car from a dealership in quite some time, and I thought I was going to be super overwhelmed. Jessie Myers made the experience super easy. She took the time to answer all of my questions, listened to my needs, and found me exactly what I needed and within my budget. This was by far the easiest car buying experience I have ever had, and have already recommended Jessie and Ramsey to several people. Kim was also great when it came to the financial side, and explained everything I needed to know! Also as a female, it was refreshing to have two other women helping me through this process. More
Challenging fix My car had the same problem multiple times. Ramsey service took the time to delve deeper when the first fixes didn’t take care of the problem. I appr My car had the same problem multiple times. Ramsey service took the time to delve deeper when the first fixes didn’t take care of the problem. I appreciate their willingness to delve deeper for a solution. I don’t know yet if what they did is a permanent solution, but I do know if it’s not, they will attempt to make it right. I also had some family medical issues come up during the repair time. Jerry acknowledged that, and made sure that I didn’t need to worry about my car during that time. That may not seem like a big thing, but it sure was to me at the time! More
Good customer service Servicers are always willing to help from scheduling to service to payment. I appreciate that! I would recommend this dealership. I bought my 2017 Su Servicers are always willing to help from scheduling to service to payment. I appreciate that! I would recommend this dealership. I bought my 2017 Subaru there. More
Patience paid off My 2013 Legacy had one of the recall engines. Ramsey’s patiently continued testing oil usage for nearly a year until the motor finally failed and cou My 2013 Legacy had one of the recall engines. Ramsey’s patiently continued testing oil usage for nearly a year until the motor finally failed and could be repaired. she puts like a kitten again now! More
Best car buying experience ever! We so appreciate the no pressure car buying experience we had with Matt Grafft. He was very helpful answering our questions and respecting us as custo We so appreciate the no pressure car buying experience we had with Matt Grafft. He was very helpful answering our questions and respecting us as customers. We were interested in an honest and forthright deal and that is what Matt provided. Matt was very thorough, friendly, and professional and we would recommend him highly to anyone shopping for a new vehicle at Ramsey Subaru. Thanks, Matt! More
Quick and effective This dealership works pretty quick to get your car maintained! I drove in and was out within 45 minutes without a previous appointment. The people in This dealership works pretty quick to get your car maintained! I drove in and was out within 45 minutes without a previous appointment. The people in the financing department aren't the friendliest but overall Ramsey does a pretty good job. Highly recommend Chris in Sales. More