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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

March 24, 2019

Nice and Quick The service manager told me about the express service option. I brought my car in when I had a break in my work schedule, and was able to get air put More

by IngPark46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry; I don't remember anyone else's name. A Dennis, maybe? But the picture for Dennis Parker does not look familiar., Jerry Vansickel
March 23, 2019

Great experience! I had such a great experience at Ramsey! I really loved getting to look at Subaru’s and Mazda’s all in one spot and the same salesman could help me. J More

by Mandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Michael Novak, Brad Wheeler, Cory Wolford
Mar 27, 2019 -

Ramsey Subaru of Des Moines responded

Mandy, Thanks for the great feedback on your vehicle purchase. We are so happy that you are enjoying your CX-5! Please remember to keep us in mind for your service needs also. If you have any questions or concerns at all on your vehicle please let us know. Thanks again and welcome to the Ramsey Mazda family! Brad Wheeler, Sales Manager Ramsey Mazda 9625 Hickman Rd Urbandale, IA 50322 515-278-6425

March 22, 2019

Subaru Crosstrek 3/19/2019 About 2 yrs. ago I contacted Ramsey when I was considering a Legacy. I kept on their "list"& when I was able to come in to the dealership my choice wa More

by jacgeorge76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Phil Johnson, Pat Klinefelter, Shiv Patel
March 20, 2019

Great experience! Ramsey was very enjoyable to work with! Answered my questions, had things prepared, and made what is normally a stressful experience very easy! Dejah More

by gpccouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Dennis Bracewell, Steve Martelli
March 20, 2019

Organized, friendly and efficient I enjoyed the emails during the building of my car updating the status on its completion, then throughout the transport, and finally arriving at the d More

by laurabellj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Pat Klinefelter, Shiv Patel
March 20, 2019

great everything went well, i knew what i was there for and got in and got out. They listened to what i wanted and i have no complaints. More

by Paul 1958
Recommend Dealer
Yes
Employees Worked With
Jeremy Medeiros
Mar 22, 2019 -

Ramsey Subaru of Des Moines responded

We are glad that you had a positive experience and that we efficiently handled your purchase. Please keep us in mind for all of your service, parts and body shop needs as well. Thanks again for allowing us to serve you. Brad Wheeler, Sales Manager Ramsey Mazda

March 18, 2019

6 hours and 30 minute wait for wheel bearing job and still n Job still not done!!should have informed of length I would have scheduled another time and left vehicle and locked keys in car said be under seat neve More

by b2thdr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Parker
March 18, 2019

Comfortable, quick Service person did a good job of explaining the work done. Very comfortable waiting area. The work was done quickly, I was in and out in about 45 minu More

by FUTRELL2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 17, 2019

Great communication and service The best part was when they brought me my car and the guy driving it said was the low air pressure light on whe you brought your car in for service. I More

by john.wenck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 17, 2019

Fast and complete work Great customer service, honest, fast and friendly! Always greeted with a smile and I love that my best four legged friend is always welcomed. Plus, More

by MSGLOOR81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris Bundy, Skyler Brown
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