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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

March 28, 2019

60K service I have received great service from Ramsey since I bought the Forrester in 2014. I have brought it back for every service call and any other type of m More

by b8sbck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
March 28, 2019

Experience that shows My second Subaru I have bought from this dealer in 20 years both times we're very good. We were able to get to the nuts and bolts the price in a very More

by Touring Outback 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Matt Grafft, Dennis Bracewell, Dennis Parker
March 27, 2019

First oil change and tire rotation It was fairly fast and went well except for the car wash. When my turn came it stopped working.It worked for the three cars before me. More

by tomduede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis hines
March 27, 2019

New Forester Like most of us I purchased cars few times but this was probably most pleasant experience. I used Costco membership for new car purchase. This brought More

by MikeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
March 26, 2019

Great experience! Quick, clean and friendly. Explained things in great detail, answered all my questions. Loaned us a vehicle to use while our car was being serviced. More

by Janelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Cory Wolford
March 25, 2019

Straightforward and honest Dejah was the most upfront and honest salesperson I have encountered with my recent purchase. She was available anytime I requested and provided info More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler
March 25, 2019

Loving my new Mazda 3 from Ramsey We had a positive problem-free experience trading in our 2011 Mazda 3 for a new 2018. Jim Fenimore and Michael Novak worked with us to secure financin More

by cashaffer72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Michael Novak, Cory Wolford
March 25, 2019

So efficient and a lot of fun! I had requested a price on an Outback I had seen on the website. Paul Moser quickly got back to me, and answered all questions I had. I made an appoin More

by Lisa Church
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Michael Novak, Shiv Patel
March 25, 2019

2019 Outback Limited Lease Experience I met Mitch Williams at the 2019 Auto show in Des Moines. I felt very comfortable with Mitch starting then. During the next week we continued discus More

by paul.kramme
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Mitch Williams, Phil Johnson, Shiv Patel
March 24, 2019

Service to update audio firmware Service department was friendly and efficient. They got me in right away. Was in and out in very short time. Kudos to the service staff. The waiting r More

by levachek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
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