Ramsey Subaru of Des Moines
Urbandale, IA
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60K service I have received great service from Ramsey since I bought the Forrester in 2014. I have brought it back for every service call and any other type of m I have received great service from Ramsey since I bought the Forrester in 2014. I have brought it back for every service call and any other type of mechanical work done on this car More
Experience that shows My second Subaru I have bought from this dealer in 20 years both times we're very good. We were able to get to the nuts and bolts the price in a very My second Subaru I have bought from this dealer in 20 years both times we're very good. We were able to get to the nuts and bolts the price in a very fair amount of time. I thought they were very professional. More
First oil change and tire rotation It was fairly fast and went well except for the car wash. When my turn came it stopped working.It worked for the three cars before me. It was fairly fast and went well except for the car wash. When my turn came it stopped working.It worked for the three cars before me. More
New Forester Like most of us I purchased cars few times but this was probably most pleasant experience. I used Costco membership for new car purchase. This brought Like most of us I purchased cars few times but this was probably most pleasant experience. I used Costco membership for new car purchase. This brought me to Paul. Solid knowledge of his subject but also great personality and fun to deal with, I ended up ordering a Forester and love the car. From start to finish I was informed on each and every detail by both Paul and Subaru. Of course, good things tend to sell themselves better but sales people like Paul make a difference. Thank you, Paul! More
Great experience! Quick, clean and friendly. Explained things in great detail, answered all my questions. Loaned us a vehicle to use while our car was being serviced. Quick, clean and friendly. Explained things in great detail, answered all my questions. Loaned us a vehicle to use while our car was being serviced. More
Straightforward and honest Dejah was the most upfront and honest salesperson I have encountered with my recent purchase. She was available anytime I requested and provided info Dejah was the most upfront and honest salesperson I have encountered with my recent purchase. She was available anytime I requested and provided information without hesitation. The closing of the deal was swift and simple with the finance department. In and out in 10 mins. More
Loving my new Mazda 3 from Ramsey We had a positive problem-free experience trading in our 2011 Mazda 3 for a new 2018. Jim Fenimore and Michael Novak worked with us to secure financin We had a positive problem-free experience trading in our 2011 Mazda 3 for a new 2018. Jim Fenimore and Michael Novak worked with us to secure financing and to make sure we were more than happy with the car we were going to purchase. The car purchasing process was pretty much effortless on our part, other than to pick the car we wanted. Thanks to the team that Ramsey used autos. More
So efficient and a lot of fun! I had requested a price on an Outback I had seen on the website. Paul Moser quickly got back to me, and answered all questions I had. I made an appoin I had requested a price on an Outback I had seen on the website. Paul Moser quickly got back to me, and answered all questions I had. I made an appointment to come in and he had absolutely everything ready to go. I've never had a car buying experience go so quickly and be so pleasant,thanks to Paul and Michael Novak in financing. The entire team at Ramsey was personable, welcoming, and there to help. I would recommend Ramsey to anyone looking for a new car. More
2019 Outback Limited Lease Experience I met Mitch Williams at the 2019 Auto show in Des Moines. I felt very comfortable with Mitch starting then. During the next week we continued discus I met Mitch Williams at the 2019 Auto show in Des Moines. I felt very comfortable with Mitch starting then. During the next week we continued discussions and visited the dealership on 3 occasions as the process progressed. Mitch and all the others we met during this process were very good. The time required to reach a conclusion was very short compared to other experiences elsewhere. We've had the vehicle about 48 hours and we are very pleased with the vehicle and the whole sales and delivery process. Paul K More
Service to update audio firmware Service department was friendly and efficient. They got me in right away. Was in and out in very short time. Kudos to the service staff. The waiting r Service department was friendly and efficient. They got me in right away. Was in and out in very short time. Kudos to the service staff. The waiting room was very nice. Coffee was good too! More