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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

April 02, 2019

Excellent customer service After a casual conversation with Dejah Hassler about towing my little pop-up camper, I decided to trade my Impreza for an Outback. Dejah found a 2019 More

by Sally K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. J. James, Dejah Hassler, Shiv Patel, Jerry Vansickel
April 02, 2019

Routine maintenance Had our 2015 Legacy in for its 6,000 mile check up. Ramsey did a multiple point inspection, rotated our tires, and changed oil. They also up graded ou More

by COOL_COACH67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Shiv Patel, Jerry Vansickel, Dennis Parker , Cory Wolford, Curt Barber , Allan Fitz, Dave Davis, Scott Van Syoc
April 01, 2019

Servive appointment review Upon arrival Cory greeted me and we reviewed what the service was to be that day. During the service Cory checked in with me to let me know how the More

by jim.stuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
April 01, 2019

Great staff. Thoroughly enjoyed working with sales and business staff. Very helpful, explaining everything completely. After sales introduction to the new car was More

by robert.lutz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Dennis Bracewell
April 01, 2019

I love Ramsey Subaru The staff were wonderful! Jim and Steve and Denny in the used car sales office couldn’t have been and better! They were professional, friendly and got More

by candyiniowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Dennis Bracewell, Jerry Vansickel, Dennis Parker , Steve Martelli
April 01, 2019

Never felt pressured Paul Moser did a terrific job of informing us of our options. He kept us updated via emails and texts, and was a pleasure to work with. More

by isu821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Phil Johnson
April 01, 2019

Bought new car Matt was very knowledgeable and helpful in helping me select a new car. He was polite and professional and Zach Lee what he’s doing. He showed a great More

by comer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
April 01, 2019

Jessie was very friendly, knowledgeable and easy tow rock wi Very nice staff, very helpful, so far I am satisfied with my purchase. Jessie, was excellent to work with and very friendly. They helped me find the More

by tjhutto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Myers, Kim Freeborn
April 01, 2019

Very good experience. Dejah and Dennis were great. I was very pleased with the friendly and knowledgeable service they provided. It was nice to not feel pressured but to al More

by roxxy0440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dejah Hassler, Dennis Bracewell, Steve Martelli
April 01, 2019

New to Subaru and very impressed! My husband and I were looking for a compact SUV, and had heard from numerous friends and co-workers about the reliability of the Subaru brand, but als More

by semotsinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Pat Klinefelter
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