Ramsey Subaru of Des Moines
Urbandale, IA
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Excellent customer service After a casual conversation with Dejah Hassler about towing my little pop-up camper, I decided to trade my Impreza for an Outback. Dejah found a 2019 After a casual conversation with Dejah Hassler about towing my little pop-up camper, I decided to trade my Impreza for an Outback. Dejah found a 2019 USED Outback at a great price. Her attention to detail and excellent listening skills made the purchase a one trip, one car visit. All of the little details were taken care of. If I should ever look to replace this car I will come to Ramsey for that one too. More
Routine maintenance Had our 2015 Legacy in for its 6,000 mile check up. Ramsey did a multiple point inspection, rotated our tires, and changed oil. They also up graded ou Had our 2015 Legacy in for its 6,000 mile check up. Ramsey did a multiple point inspection, rotated our tires, and changed oil. They also up graded our GPS system. We were in and out in under an hour. Ramsey also gave us a free car was to be used within 30 days. More
Servive appointment review Upon arrival Cory greeted me and we reviewed what the service was to be that day. During the service Cory checked in with me to let me know how the Upon arrival Cory greeted me and we reviewed what the service was to be that day. During the service Cory checked in with me to let me know how the service was going and to give me an update on tine remaining until my car would be ready to go. All went well and the service was done according to what we agreed to upfront. More
Great staff. Thoroughly enjoyed working with sales and business staff. Very helpful, explaining everything completely. After sales introduction to the new car was Thoroughly enjoyed working with sales and business staff. Very helpful, explaining everything completely. After sales introduction to the new car was very thorough and much appreciated. More
I love Ramsey Subaru The staff were wonderful! Jim and Steve and Denny in the used car sales office couldn’t have been and better! They were professional, friendly and got The staff were wonderful! Jim and Steve and Denny in the used car sales office couldn’t have been and better! They were professional, friendly and got me in and out fast! More
Never felt pressured Paul Moser did a terrific job of informing us of our options. He kept us updated via emails and texts, and was a pleasure to work with. Paul Moser did a terrific job of informing us of our options. He kept us updated via emails and texts, and was a pleasure to work with. More
Bought new car Matt was very knowledgeable and helpful in helping me select a new car. He was polite and professional and Zach Lee what he’s doing. He showed a great Matt was very knowledgeable and helpful in helping me select a new car. He was polite and professional and Zach Lee what he’s doing. He showed a great sense of humor as well as great expertise More
Jessie was very friendly, knowledgeable and easy tow rock wi Very nice staff, very helpful, so far I am satisfied with my purchase. Jessie, was excellent to work with and very friendly. They helped me find the Very nice staff, very helpful, so far I am satisfied with my purchase. Jessie, was excellent to work with and very friendly. They helped me find the right car for me and my family More
Very good experience. Dejah and Dennis were great. I was very pleased with the friendly and knowledgeable service they provided. It was nice to not feel pressured but to al Dejah and Dennis were great. I was very pleased with the friendly and knowledgeable service they provided. It was nice to not feel pressured but to also be given helpful advice. More
New to Subaru and very impressed! My husband and I were looking for a compact SUV, and had heard from numerous friends and co-workers about the reliability of the Subaru brand, but als My husband and I were looking for a compact SUV, and had heard from numerous friends and co-workers about the reliability of the Subaru brand, but also about their positive experiences at Ramsey Subaru. We were not disappointed. Our sales associate, Paul Moser, was extremely easy to work with and went at our pace. When we first came in, we were not ready to make a decision and he was not pushy, just did a good job at explaining the features of the Subaru Forester to help inform our decision. When it came time to make the purchase, he and Pat made the process very easy for us. Would highly recommend Ramsey Subaru! More