Ramsey Subaru of Des Moines

Great service . Always take time to thoroughly explain the repairs or service necessary. Great snacks in the waiting area as well. Free car wash with every service. . Always take time to thoroughly explain the repairs or service necessary. Great snacks in the waiting area as well. Free car wash with every service. More

New Subaru Ascent No Hassle salesmen. Appreciated Brian’s eagerness to learn about this Subaru as this was his first solo sale. Phil was up front when going over the #’ No Hassle salesmen. Appreciated Brian’s eagerness to learn about this Subaru as this was his first solo sale. Phil was up front when going over the #’s and $. Pleasure to work with both of them. 5 stars for Brian, not listed on your survey yet since he is officially on the Mazda side of sales. More

Always excellent service Jerry tried to make a bad situation good and if I hadn’t had other plans the problem would have been resolved the very next day. However, he found my Jerry tried to make a bad situation good and if I hadn’t had other plans the problem would have been resolved the very next day. However, he found my parts and had them installed when I returned to the dealership. I really appreciate his efforts in my behalf. More

Doug is an excellent salesman Recently bought an used Honda Fit with Doug. The process was super straight forward and he really guided us along the way. He was supper attentive and Recently bought an used Honda Fit with Doug. The process was super straight forward and he really guided us along the way. He was supper attentive and helpful. Would really go back to him to buy another car. More

Establish a relationship We recently purchased a used Subaru. Just came into establish a relationship. Everyone was kind, friendly and efficient . Looking forward to working w We recently purchased a used Subaru. Just came into establish a relationship. Everyone was kind, friendly and efficient . Looking forward to working with you. Thank you. More

Check engine light came on the morning after I picked up the Check engine light came on the morning after sale. My mechanic says the problem was a bad emissions canister (about a $400 fix). A coincidence? Check engine light came on the morning after sale. My mechanic says the problem was a bad emissions canister (about a $400 fix). A coincidence? More

Recall work was done. I also purchased and synced a new key Staff was pleasant professional and thorough. Since their key machine wasn't ready to cut my key, I had to return to pick the key up on another day. Staff was pleasant professional and thorough. Since their key machine wasn't ready to cut my key, I had to return to pick the key up on another day. I would have appreciated a discount on the key to acknowledge my inconvenience. Staff did apologize but a discount on a $265 key charge would have been a nice touch. The key cutting IPAD had been down for a week at least. More

Excellent service as always I have taken my vehicle to the Mazda service center since I purchased it in 2016. The staff and service provided is excellent. I typically wait for m I have taken my vehicle to the Mazda service center since I purchased it in 2016. The staff and service provided is excellent. I typically wait for my vehicle and the service is speedy and friendly. The waiting room is comfortable and offers nice conveniences - snacks, beverages and TV to watch. More

Great service. Did everything they possibly could to make my time there well spent and got me an amazing car a at a price that met my needs. Did everything they possibly could to make my time there well spent and got me an amazing car a at a price that met my needs. More

Decent car buying experience My experience at Ramsey was overall good, they sold me a good car for the price. JJ was a nice guy and answered all my questions. I had the car inspec My experience at Ramsey was overall good, they sold me a good car for the price. JJ was a nice guy and answered all my questions. I had the car inspected by a mechanic friend of mine who happens to work at the dealer, and Ramsey had the necessary repairs performed. I also asked about getting a spare key and JJ was able to get the spare key from the previous owner! All in all, a decent experience and they were able to work around my busy schedule to get me the car. More