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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

April 22, 2019

Better than expected Normally, dealing with sales staff at car dealerships is something I dread. Mitch made the experience much better than expected. He was very knowledge More

by krenee68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Phil Johnson
April 22, 2019

I’ll never go anywhere else. This is the 3rd vehicle we’ve purchased from Ramsey and I would choose them over and over again. From the sale to the financing paperwork, every step More

by emporter144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell
April 22, 2019

When you have an excellent car, it is really easy to sell it We were in need of a safe car. We got that in our Forester plus a whole lot of other features. Ken and I are enjoying our new ride. Thanks to Paul More

by 7nabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
April 22, 2019

Great experience buying Came in on Friday to browse for a likely near term purchase but felt no pressure to buy from salesman which was very appreciated. Came back next day a More

by Adam319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Phil Johnson
April 22, 2019

Treated great at Ramsey. Ramsey Subaru was a positive experience for us. Our salesman, Brandon, was fun and easy to work with. He was very knowledgeable and personable. We wer More

by cargal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Kim Freeborn
April 22, 2019

Great service! The Used Sales team was helpful, friendly, relaxed, knowledgeable, and no-nonsense. JJ helped us find the car we were looking for and kept us informe More

by LW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug King, J. J. James, Kim Freeborn
April 22, 2019

Good to go! The service rep kept me informed of my service and time. He replied when I had a question. Told me the expected amount due. Greeted me when I picked u More

by anntamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
April 20, 2019

Excellent! We had a wonderful experience at Mazda. Everyone was extremely helpful and knowledgeable. Could not have asked for a better car and service! I have b More

by AllisonMs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Bracewell, Nick Vaughn
April 19, 2019

Bad battery takes a week to replace it with another bad batt I took my new car in with a bad battery. It took them more than a week to replace it. The battery that they put in leaked acid all over the place snd More

by lk
Recommend Dealer
No
Employees Worked With
Idk, but I’m sure there is info on my service record!
April 19, 2019

Amazing! I had the best experience at Ramsey my family has previously bought two subarus so it was an easy decision to come back and to work with Paul. Paul ma More

by mfox522
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
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