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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

May 15, 2019

Update for audio...recall Service was quick and evidently satisfactory. They could have had an explanation on why this was done and what improvement it provided. Also, someon More

by mlawson158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn’t get any names.....I just randomly checked one, Tim Jennings
May 15, 2019

Express Oil Glad to have the addition if Express Oil Changes. Much more convenient than trying to schedule an appointment. Am able to get an oil change in typic More

by sclime01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 14, 2019

Airbag recall and scheduled maintenance The airbag recall and scheduled maintenance was completed promptly and professionally. Turned out there was more maintenance needed than anticipated More

by 2nd Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 13, 2019

New car The length of time that elapsed for the purchase process far exceeded the time necessary. Otherwise the experience met my expectations. Would have a More

by cjdenny0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Wheeler
May 13, 2019

Easy from the start to finish Worked with Jake as the sales rep and knew the basics of what we wanted. Jake walked us through options and didn't pressure us through the process. More

by treising
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Scant, Dennis Bracewell
May 13, 2019

great experience Dyllan, Dejah, and Phil (finance guy?) were absolutely great. The whole experience was my first time buying a car without “help” from another person a More

by haleyjojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dyllan , Dejah Hassler, Phil Johnson
May 12, 2019

Service Check Routine maintenance check plus brake service. Service was anything but routine- thorough, on time, and polite. I'd recommend Ramsey to any Mazda owner More

by lynnlagrone1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
May 12, 2019

Quick and Efficient The isolated a problem I was having and had the part in stock. Fixed it quickly while I waited. Had a great waiting room, friendly employees and awe More

by jay68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford, Scott Van Syoc
May 11, 2019

Went in for lube job, found a new ride Been happy with Ramsey. Everyone was helpful. Coffee machine was down in the service lobby, had the cult in a uproar. Some kind of cult following in More

by rroberts7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Scent , Dennis Bracewell
May 09, 2019

Total honesty They told me the issues with my old outback,which were not good for me, then ton great care of me in the purchase of a new car. They saved a lifetim More

by gary.morris1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake, Kim Freeborn, Pat Klinefelter
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