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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

May 27, 2019

New car Fourth car we have purchased from this dealership and the third one from Tracy. It is always a pleasure doing business with Ramsey and Tracy. More

by iaeds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Johnson, Tracy Plumb
May 27, 2019

Great Experience Trade in value for my car was very good. Overall cost to purchase a new Outback was very fair. Professionalism and attentiveness of sales person Matt More

by judy.winkelpleck
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell
May 27, 2019

Good experience due to knowledgeable and friendly staff. Aware of my wants and needs. Located vehicle in color I wanted. Friendly, knowledgeable and personable. Need to work on better process of notifying sa More

by vpederson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Tracy Plumb
May 26, 2019

Helpful Check engine light necessitated leaving our Outback overnight. Call next day from service to pick it up. Service rep said when they started it to chec More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 24, 2019

Excellent I have had 2 Ramsey cars in the past and no regrets.Chris is always my go to man for a new car. Very knowledgeable and professional and helpful.I am n More

by merrillyn0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dixon, Dennis Bracewell, Pat Klinefelter
May 24, 2019

Excellent Staff are courteous, take my concerns seriously. They are never condescending. I trust them with my car and my safety. I recommend this dealership More

by bethlenstra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Cory Wolford, Dave Davis, Scott Van Syoc
May 24, 2019

Friendly Like how they get to know their customers. Friendly, knowledgeable and professional service. Paul took the time to address my questions. Hard to be More

by 3rd Subaru owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Paul Moser, Brad Wheeler
May 22, 2019

No Surprises Appreciate the great communication at every step: shuttle driver, service advisor and cashier. People were delightful at every step, no pressure to do More

by zebradan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James - courtesy shuttle driver
May 21, 2019

Easy to service my Subaru Used the fast service option and I was in and out in less than 45 minutes. Very professional and just so easy to do. Not like other dealerships as I More

by JPCMJESSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember his name.
May 21, 2019

Quick and friendly service I’ve taken my Subaru Forrester to Ramsey for many years and am always satisfied with their service. It’s easy to make appointments online, the service More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember their names.
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