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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,526 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,526 reviews

June 02, 2019

6,000 mile service Went in for my first service after purchasing my 2019 Forrester. Got the fluids all changed and tires rotated for free and in getting it done in less More

by Martin Deaton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
June 01, 2019

Enjoyable My wife and I were Ford owners for 30 years. Although the 2016 Escape we bought is a nice car. I felt like the salesman was trying to play games. I bo More

by X-fordbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Dennis Bracewell
June 01, 2019

Great communication I bought from out of state, and had great communication back and forth with Jim. My expectations were confirmed when I arrived and the deal went smoo More

by 2017subimp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore, Dennis Bracewell
May 31, 2019

Great buying experience Jeremy eased great. Fair and reasonable. Responsive. Would do it again. He had sold or family 4 cars. Very professional. Supervised the quick call More

by mick_lovell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Wheeler, Jeremy Medeiros, Nick Vaughn
May 31, 2019

Great Matt Grafft is always professional and courteous. He even went above and beyond the level of salesmanship to help me clear out my old car. Great servi More

by vanooszl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft, Dennis Bracewell, Pat Klinefelter
May 31, 2019

Thank you paul I had a great customer service experience at Ramsey Subaru! Paul worked well with communicating, asking questions, and answering any questions I had. More

by turntwo95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Brad Wheeler
May 29, 2019

EZ pezy oil change Drove into the service Lane. Someone asked for my name reason for service. Did not have an appointment as I saw that appointment was not needed for More

by rafair2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel
May 29, 2019

Oil change Had an appointment for oil change and tire rotation. I was told 45 minutes to an hour. They were finished in 30 minutes. Excellent customer service. More

by mjsmitty5359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Grafft
May 29, 2019

Fixed issue turning on indicator lights Our Outback had several indicator lights on. Jerry made extra effort to get our car in to be looked at. Once the problem was identified, the problem w More

by sliekweg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Foss, Phil Johnson, Jerry Vansickel
May 28, 2019

Friendly, helpful, and knowledgeable. Returned calls primptl Friendly, helpful, knowledgeable, and returned calls promptly. We bought our Forester using the Costco discount - better price than if we would have p More

by fkanter1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No, Matt Grafft, Phil Johnson
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