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Ramsey Subaru of Des Moines

Urbandale, IA

4.8
2,530 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,530 reviews

February 02, 2021

The sales team at Subaru was wonderful. Chris Donahue was great to work with, and made the process very easy from start to finish, always looking out for our best interests. More

by mikegwaltney88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue
Feb 05, 2021 -

Ramsey Subaru of Des Moines responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Lithia Ramsey Subaru Team

February 01, 2021

I recently purchased a new Ascent from Ramsey Subaru! Paul was fantastic to work with. He made the process easy and comfortable and worked hard to get me a great vehicle with all the features I wanted in More

by mkyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser, Kim Freeborn
Feb 04, 2021 -

Ramsey Subaru of Des Moines responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Paul and our team were helpful during your visit and that you love your new Ascent. If you have any questions, please don't hesitate to reach out to us again. - The Lithia Ramsey Subaru Team

February 01, 2021

After very long research and testing different models at Ramsey Subaru and other dealerships we decided to go with Subaru Outback Limited XT. I must say the whole crew at Ramsey Subaru passionately and ve More

by Mirsad
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Rufad Medinoski
Feb 04, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia Ramsey Subaru! - The Lithia Ramsey Subaru Team

January 29, 2021

Great Experience, Kim did a great Job. Explained everything so other forms were easy to understand. Made the process very easy. Would definitely recommend Ramsey More

by Mary.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Donahue, Kim Freeborn
Feb 03, 2021 -

Ramsey Subaru of Des Moines responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Lithia Ramsey Subaru Team

January 25, 2021

Taken care of quickly, polite, informative . Very thorough explanation of service provided. Highlighted an outstanding recall and suggested dropping vehicle off due to amount of time required to fix More

by VAUGHANRL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Parker
Jan 28, 2021 -

Ramsey Subaru of Des Moines responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - The Lithia Ramsey Subaru Team

January 23, 2021

Natthanial Devick he is very amazing guy easy to talk too and funny very good service everything him I wish everyday he got a lot of customers tho 😀 More

by Bounhome sphongsai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natthanial Devick
Jan 27, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, The Lithia Ramsey Subaru Team

January 22, 2021

The only complaint I have is that it took two months to get my car because you guys are apparently so dang popular. i had a great experience and have kind of already decided my next car will also be a subu More

by BRANDONM1834
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Moser
Jan 27, 2021 -

Ramsey Subaru of Des Moines responded

Brandon, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lithia Ramsey Subaru! Best, The Lithia Ramsey Subaru Team

January 21, 2021

had to talk to several people to get update on my car after 2 hrs. service advisor was not helpful and kept referring to service mgr’s who were busy on phones or with customers. More

by CAJOEYHANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Parker
Jan 26, 2021 -

Ramsey Subaru of Des Moines responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lithia Ramsey Subaru Team

January 20, 2021

We enjoy our Subaru immensely and to trust someone else besides Ramsey would be like driving around with a flat tire all day!! Great trust in the employees!! More

by Norsken
Recommend Dealer
Yes
Employees Worked With
Travis Jameson
Jan 25, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. - The Lithia Ramsey Subaru Team

January 20, 2021

Jim & Ramsey Subaru went above and beyond your average customer service at a dealership. Jim was awesome in helping me find exactly what I was looking for and in my budget. I would recommend them to anyon More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Fenimore
Jan 25, 2021 -

Ramsey Subaru of Des Moines responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Lithia Ramsey Subaru Team

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