Ramsey Subaru of Des Moines

just great all services Ramsey can handle everything from service to repair and do it in a clean, friendly and professional way. We have owned 4 Subaru cars and there is no w Ramsey can handle everything from service to repair and do it in a clean, friendly and professional way. We have owned 4 Subaru cars and there is no where else we would go for auto service. More

First oil change Good customer service. Took longer, but they let me know that upfront. I appreciate the customer waiting area. My new vehicle service questions were a Good customer service. Took longer, but they let me know that upfront. I appreciate the customer waiting area. My new vehicle service questions were answered and they gave guidance for the MySubaru app. More

Great help for a worried mom I was loaning my car to my son for a college road trip and was worried that the windshield wiper fluid dispenser wasn't working. Jerry saw my concern I was loaning my car to my son for a college road trip and was worried that the windshield wiper fluid dispenser wasn't working. Jerry saw my concern and was able to get the part ordered and get me scheduled back to fix before my son left. Greatly appreciated the extra effort by the service team! More

Poor Service Couldn't find my records even though I bought the car from them. Couldn't explain what needed done. Didn't give me an approximate cost. I only go b Couldn't find my records even though I bought the car from them. Couldn't explain what needed done. Didn't give me an approximate cost. I only go because they are the only nearby dealer. Seems like new Service Reps every time I come in. More

Great experience My first experience leasing a car and was so well explain. I was looking for a safety car during the son and they understand what I was looking for. T My first experience leasing a car and was so well explain. I was looking for a safety car during the son and they understand what I was looking for. Thanks! More

Windshield replacement First of all, this was our second windshield replacement within 1 year. We have driven many cars over a 50 year time span, and have NEVER had a cracke First of all, this was our second windshield replacement within 1 year. We have driven many cars over a 50 year time span, and have NEVER had a cracked windshield...a chip, yes but never a crack. We own a 2019 SUBARU Outback, this is our 3rd Outback and May be our last! After windshield replaced and calibration completed with this latest crack, we picked up our car and the next day drove out of state only to find that our Navigation GPS was malfunctioning, it wouldn't give us distance on the screen it wouldn't go any further out than 650 feet. Also, when we picked up the car and got home, we pushed the button for the garage door and it opened both doors, so we had to reset our garage doors. We place a call to our Subaru Service tech (Jerry Vansickle) and were told he was busy with customers and that he would return our call, the call was placed around 2pm...we never did receive a return call. Very disappointed in service this time! More

Highly Satisfied Very easy and hassle free Car buying experience, from an Excellent salesman who really knew how to do his job perfectly. overall highly satisfied, wo Very easy and hassle free Car buying experience, from an Excellent salesman who really knew how to do his job perfectly. overall highly satisfied, would definitely keep Ramsey in mind for my next purchase More

Great service I received fast friendly service my sales lady wasn't pushy she was attentive to what I was looking for and had the car available for test drive. I received fast friendly service my sales lady wasn't pushy she was attentive to what I was looking for and had the car available for test drive. More

Great Place to Visit Very helpful people and positive. It's clean and relaxing. And we love are car the Subaru 2019 Ascent. No complaints about the car, Paul the salesman Very helpful people and positive. It's clean and relaxing. And we love are car the Subaru 2019 Ascent. No complaints about the car, Paul the salesman or anybody. More

Treated well; informed Came regarding recall issue; provided clear walk through information as to previous work that addressed one part of recall issue and remaining work. Came regarding recall issue; provided clear walk through information as to previous work that addressed one part of recall issue and remaining work. Timeline for finishing work was spot on. Add on of oil change was no problem. More