Ramsey Subaru of Des Moines

Just bought our third Subaru from Ramsey. Paul Moser sold us all three. He is excellent. He always gave us all of the time we wanted. He made the process of buying a car easy. Whenever we take a car in for s us all three. He is excellent. He always gave us all of the time we wanted. He made the process of buying a car easy. Whenever we take a car in for service, Paul always makes a point to stop and say hello, and inquiring about us and the car. Well done. More

The reason why I give a 5 star and would recommend the dealership it is because of the great service Jim Fenimore provided for us. We love to work with him. In the other hand I would give a zero star to dealership it is because of the great service Jim Fenimore provided for us. We love to work with him. In the other hand I would give a zero star to the finance manager Nick. As soon as we decided not to add any warranty, insurance or service plan to the loan he got mad at us and wasn't as polite. Also I let him know that my credit union was Collins and that they provided me with a lower interest rate he said he couldn't do anything and gave us a lot of excuses. I don't think anyone with a credit score of 750 or more should get a 5.7 %. And I also don't think it is necessary for anyone to refinance a week later to be able to get the interest rate that is deserved. Will tell any of my family members or friends to be very careful with the finance people. Maybe you guys should hire more people as polite as Jim, he knows how to treat people. Great customer service from him. More

Paul Moser was my salesman and he was excellent! He responded quickly to my emails and was very personable and helpful in person. He respected social distancing very kindly and made my car buying exper responded quickly to my emails and was very personable and helpful in person. He respected social distancing very kindly and made my car buying experience wonderful. More

My wife and I had a great experience working with Chris Donahue and the people at Ramsey Subaru. I had been in contact with Chris over a year ago when our interaction was put on hold due to the pandemic. Donahue and the people at Ramsey Subaru. I had been in contact with Chris over a year ago when our interaction was put on hold due to the pandemic. Chris kept in touch and we began considering Subaru offerings again in March 2021. The experience with Chris and the others of the team at Ramsey Subaru we dealt with led us to purchase our first Subaru. We couldn't be happier. I'm convinced Subaru's are the best cars and Chris is the best person to convince you. More

I had an amazing experience at Ramsey Subaru. Matt Grafft was so easy to work with. Matt made the car buying process comfortable and quick. was so easy to work with. Matt made the car buying process comfortable and quick. More

Working with Brian Flugge was great. He was knowledgeable, personable and easy to work with. I’m a happy customer and love my new Subaru! knowledgeable, personable and easy to work with. I’m a happy customer and love my new Subaru! More

I appreciated that Shiv really listened to what I wanted and made sure he worked toward that rather than some sort of quota. Definitely a positive experience. and made sure he worked toward that rather than some sort of quota. Definitely a positive experience. More

I absolutely love Matt Grafft! He has now helped me purchase my third Subaru at Ramsey and he makes it fun, stress-free and painless. It's always a pleasure doing business with Ramsey & their fantastic purchase my third Subaru at Ramsey and he makes it fun, stress-free and painless. It's always a pleasure doing business with Ramsey & their fantastic team. More

We just bought a new Outback and the experience could not have been better, so much so we returned and bought a new Forester. Chris Dixon was great to work with and the rest of the staff was super. Explained have been better, so much so we returned and bought a new Forester. Chris Dixon was great to work with and the rest of the staff was super. Explained everything completely and understandable. Highly recommend!!!! More

If there was an option for zero stars I would pick that. I was lied repeatedly by salesman Rufad. If you have questions, do not expect a response ever. Worst service ever! Manager David Turner did not c I was lied repeatedly by salesman Rufad. If you have questions, do not expect a response ever. Worst service ever! Manager David Turner did not care about his salesmen lying to their customers. It was shocking. More